Melanie Johnson
Wetaskiwin,AB
Summary
Dedicated and experienced Library Assistant III with over 13 years of service at the Wetaskiwin Public Library. Committed to providing exceptional customer service, with knowledge of library operations, and assisting patrons in a courteous and efficient manner.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Library Assistant III
Wetaskiwin Public Library
10.2009 - Current
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Process receipt of new library resources, audio visual and computer software inventory
- Answer patron questions in-person or by phone regarding library services and resources
- Circulation of library material to support patron circulation needs
- Creating and managing patron accounts
- Resolving routine patron concerns; and escalating concerns as necessary
- Located library materials, resources and technologies to fulfill patron requests
- Assisted patrons with printing and copying according to personalized requirements
- Creating and managing patron accounts, maintain patron records with accurate contact information
- Collect fees, fines and donations for balanced library finances
Education
No Degree - Library And Information Technology
Southern Alberta Institute of Technology
Calgary, AB06.2019
Skills
- Administrative Support
- Cash handling and financial management, generated invoices
- Monthly cash deposits
- Materials Management
- Records Correction
- Supply Ordering
- Staff training and supervision
- Proficient in using the Integrated Library System (ILS) to manage Library Collection and the Library Catalog
- Knowledge of Microsoft Office and Google Drives
- Processed all new library materials for reference and circulation, ensuring seamless integration into the library's resources
- Knowledge of Collection Development principles
Certification
- Item Record Training - Fall 2012
- Alberta Food Safety Basics for Special Events - August 2019
- Workplace Violence Prevention for Municipalities - August 2019
- safeTALK Training - April 2023
- Indigenous Canada Course University of Alberta - April 2023
- First Aid & CPR/AED level C (Blended)
Timeline
Library Assistant III
Wetaskiwin Public Library
10.2009 - Current
No Degree - Library And Information Technology
Southern Alberta Institute of Technology
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