Melanie Hulme
Edmonton,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings for over 10 years. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Hospital Administrative Assistant
Royal Alexandra
01.2016 - Current
- Operating communication systems, such as telephone, switchboard, intercom, and two-way radios
- Answering incoming calls, greeting callers, providing information, transferring calls and taking messages for physicians/nurses as necessary
- Responding to emergency codes for multiple hospital sites, along with getting the proper medical staff/responders to the emergency to assist
- Contributed to the overall success of the organization by promoting a positive company image through professional, courteous interactions with all callers.
- Monitoring alarm systems in order to ensure that secure conditions are maintained
- Answering general questions for the hospital, or finding an area in the hospital that’s able to help them
- Often working in high stress environments with multiline emergency lines, and multi-line switchboard.
Head Dispatch/Admin Assistant
Day and Ross Logistics
- Answering multiple calls on a nightly basis including driver issues, delivery times, road conditions, and any questions the drivers may have
- Inputting cube percentages, and other truck information into spreadsheets
- Responsible for up to 7 people a night under my management
- Reporting any accidents that may happen, along with finding companies in the designated area to help out the driver
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Administrative Assistant
Paris Jewellers
- Manifesting product leaving the store, as well as packing it up for fedex
- Follow up with manufacturers on back ordered products
- Work closely with gold smiths in regards to services
- Answer inbound calls
- Imputing information through scanpoint on a day to day basis, ability to keep track of multiple booked in clients for special sit downs with goldsmiths to have custom jewelry designed.
Education
No Degree - Mental Health And Disability Management
Grant Macewan
Edmonton, AB2012
High School Diploma - MCHS
MCHS
Stony Plain, AB2009
Skills
- Database Management
- Filing
- Clerical Support
- Scheduling
- Workflow Optimization
- Office Administration
- Quality Assurance
- Data Entry
Languages
English
Professional Working
Timeline
Hospital Administrative Assistant
Royal Alexandra
01.2016 - Current
Head Dispatch/Admin Assistant
Day and Ross Logistics
Administrative Assistant
Paris Jewellers
No Degree - Mental Health And Disability Management
Grant Macewan
High School Diploma - MCHS
MCHS
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