Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Hull

Verona,ON

Summary

Accomplished Crisis Prevention Intervention Instructor at Ongwanada Resource Centre, leveraging strong communication skills and a deep understanding of learning styles to enhance educational outcomes. Demonstrated success in fostering collaborative environments and implementing adaptable teaching approaches, significantly improving learning experiences. Expert in crisis prevention, with a commitment to continuous professional development.

Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.

Treatment Counsellor

Caring, empathetic treatment counsellor with 14 years of experience. Exceptionally talented at building rapport with different groups I support in the transitional treatment homes.

Passionate counselor dedicated to improving lives of individuals struggling with developmental delay as well mental health disorders. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dedicated treatment counsellor with background in daily oversight and interactions with residents. Bringing work history leading and monitoring recreational activities and observing individuals during regular household routines. Professional when communicating with teammates, family members and authorities. Energetic treatment counseling professional with experience monitoring individuals and supporting facility operations. Expert at intake and discharge procedures, medication management and room inspections. Calm when handling incidents and crisis intervention meetings.

Respectful Treatment counsellor with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life. Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Crisis Prevention Intervention Instructor

Ongwanada Resource Centre
10.2021 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Instruct staff on when and how to apply Crisis prevention in the work place when assisting an individual in crisis. Using a safe, effective, approach that can be transferable.
  • Present the agencies policy and procedures when applying your crisis prevention intervention strategies
  • model to a work place. Physically guide staff to use disengagement skills and physical holds. Ensure staff understand as well show me that they can safely apply what they learned in thew classroom
  • Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
  • Fostered positive learning environment, encouraging students to express their ideas and questions freely.
  • Utilized multimedia resources to enrich learning experience and cater to visual and auditory learners.


Treatment Counsellor

Ongwanada Resource Center
03.2010 - Current
  • Coordinated with external agencies to secure necessary services for clients'' ongoing recovery support needs.
  • Provided compassionate support during individual counseling sessions, helping clients navigate complex emotions related to their addiction journey.
  • Developed strong rapport with clients, fostering a supportive environment conducive to recovery.
  • Effectively managed crisis situations, ensuring the safety and well-being of clients at all times.
  • Monitored client progress and adjusted treatment plans accordingly for optimal results.
  • Established trusting relationships with family members involved in the treatment process, supporting both their own healing and that of their loved one.
  • Implemented relapse prevention strategies tailored specifically to each client''s unique circumstances.
  • Collaborated with multidisciplinary teams to provide comprehensive care for clients in need.
  • Enhanced client engagement through the use of evidence-based counseling techniques.
  • Conducted thorough intake assessments to identify client needs and determine appropriate level of care.
  • Advocated for increased funding and resources dedicated towards comprehensive addiction treatment services within the community.
  • Maintained detailed case notes, assisting in the continuity of care and accurate tracking of client progress.
  • Monitored client progress to make necessary adjustments for client success.
  • Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Supported aftercare planning for continued recovery after treatment.
  • Kept accurate and detailed records to track and document client progress.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
  • Provide healthy eating options tailored to the individuals needs.
  • Provide or help guide proper hygiene and self care.
  • Ensure all Behavioural support plans are implemented as well document the strategies used daily.
  • Ensure all checklists and documentation is complete.
  • Provide a full report to staff that are starting on the floor.
  • Administer medication and treatments according to physician orders.
  • Signing off all medication and a medication record.
  • Ensuring all narcotics and medication ar stored and locked in the proper place within the home.
  • Ensuring all narcotics are accounted for and documenting on narcotic sheets.
  • Advocated for residents' rights and needs during interdisciplinary team meetings and external agency collaborations.
  • Improved residents' daily living skills with hands-on training and consistent routine establishment.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.

Community Caseworker

Ongwanada Resource Center
09.2017 - 03.2019
  • Contributed to the improvement of community health by conducting regular home visits and assessments.
  • Streamlined communication between healthcare providers, clients, and families to ensure optimal care coordination.
  • Worked with clients' families to provide recommendations and advice on proper care.
  • Use ECIMS to report and document clients daily activities and progress.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for individual clients.
  • Facilitated access to community resources and services by connecting clients with appropriate agencies or organizations.
  • Identified social, economic, recreational, and educational services in community to meet clients' needs.
  • Optimized client participation in social activities by facilitating transportation arrangements as needed.
  • Provided emotional support for clients and families coping with chronic illnesses, disabilities, or end-of-life situations.
  • Achieved a high rate of client retention by providing compassionate, professional care and building strong relationships with individuals and families.
  • Supported family caregivers through respite services allowing them time away from caregiving responsibilities while ensuring continued quality care for their loved ones.
  • Conducted regular safety checks of client homes to identify potential risks or hazards that may impact their well-being or independence.
  • Escorted clients to appointments, shopping and leisure activities.
  • Promoted independence among clients through tailored assistance with daily living tasks.
  • Helped clients navigate complex healthcare systems by advocating for their best interests during meetings with providers or insurance representatives.
  • Assisted case management team in identifying potential problems by providing input to counselors and other professionals in regard to development of client program plans.
  • Ensured a safe environment for clients by addressing potential hazards and maintaining clean living spaces.
  • Increased overall satisfaction levels among clients'' family members with effective communication skills during meetings and regular updates.
  • Participated in group planning and helped develop individual activity plans, focusing on special needs of each client.
  • Upheld client dignity and privacy by demonstrating cultural sensitivity and adhering to confidentiality policies.
  • Assisted with daily living activities, running errands, and household chores.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.

Residential Counselor

Ongwanada Resource Centre
06.2005 - 03.2010
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Provide healthy eating options tailored to the individuals needs.
  • Provide or help guide proper hygiene and self care.
  • Ensure all Behavioural support plans are implemented as well document the strategies used daily.
  • Ensure all checklists and documentation is complete.
  • Provide a full report to staff that are starting on the floor.
  • Administer medication and treatments according to physician orders.
  • Signing off all medication and a medication record.
  • Ensuring all narcotics are accounted for and documenting on
  • Monitored and documented client progress toward meeting goals and objectives.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Developed and maintained relationships with community resources to provide additional support services.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
  • Implemented behavior modification techniques designed to promote positive change in residents'' lives.
  • Assisted residents in achieving personal goals by facilitating access to community resources and services.
  • Served as a liaison between families or guardians of clients when necessary; providing updates about clients' progress or addressing any concerns they may have.
  • Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
  • Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
  • Improved residents' daily living skills with hands-on training and consistent routine establishment.
  • Maintained safe and secure environment by conducting regular safety checks and enforcing house rules.
  • Cultivated culture of respect and empathy among residents through role-modeling and consistent positive reinforcement.
  • Advocated for residents' rights and needs during interdisciplinary team meetings and external agency collaborations.
  • Supported residents' reintegration into community with comprehensive life skills coaching and resource referral.
  • Coordinated with healthcare providers to ensure comprehensive care, addressing both physical and mental health concerns.
  • Ensured compliance with regulatory standards by meticulously documenting all resident interactions and incidents.
  • Drive all individuals to community events, programming and all appointments.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.


Casual Support Worker

Ongwanada Resource Centre
06.2005 - 03.2010
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Assist in meal prep
  • Assist in feeding individuals
  • Provide house cleaning to promote a clean healthy environment
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Improved client independence with structured life skills training.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.

Education

Associate of Science - Developmental Services Worker

St. Lawrence College
Kingston, ON
04.2005

Skills

Strong Communication Skills

Public Speaking

Class Instruction

Understanding of learning styles

Group and individual instruction

Continuous professional development

Collaborative Team Player

Adaptable teaching approach

CPR and first aid

Added skills

Crisis prevention intervention instructor for Ongwanada

Languages

English
Professional Working

Timeline

Crisis Prevention Intervention Instructor

Ongwanada Resource Centre
10.2021 - Current

Community Caseworker

Ongwanada Resource Center
09.2017 - 03.2019

Treatment Counsellor

Ongwanada Resource Center
03.2010 - Current

Residential Counselor

Ongwanada Resource Centre
06.2005 - 03.2010

Casual Support Worker

Ongwanada Resource Centre
06.2005 - 03.2010

Associate of Science - Developmental Services Worker

St. Lawrence College

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Melanie Hull