Melanie Heredia
Valencia,CA
Summary
Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
10
10
years of professional experience
Work History
Payroll Specialist
Gothic Landscaping
12.2021 - Current
- Managed payroll data entry and processing for 2,000 plus employees to comply with predetermined company guidelines.
- Processed manual checks for employees in accordance with company policies.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Generated reports to track employee time and attendance.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Resolved payroll discrepancies quickly and successfully.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Maintained confidentiality of employee records and payroll information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Office Manager - Training and HR
Advanced Landscape 2000
11.2019 - 12.2021
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Supported department heads, Project Manager and Chief Estimator in accomplishing their goals through diligent assistance such as assisting with proposals. Reading blue prints to get plant or material count. Checking the availability for purchase on plants that is needed for clients sites. I set up Dig Alerts for project sites. Communicated with the local union to request laborer, tenders or appropriate level apprentices.
- Reported certified payroll to appropriate agency to meet compliance for each project.
- Conducted interviews and onboarding new employees to promote a seamless integration into the team.
- Managed relationships with vendors and contractors to maintain high-quality services.
Coordinator
BHMI
02.2019 - 05.2019
- Managed company schedule to coordinate calendars.
- Oversaw appointment scheduling and itinerary for clients.
- Gathered and organized materials to support operations.
- Handled incoming and outgoing shipping and receiving activities.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Medical Office Manager
GSK Spine
10.2013 - 02.2019
- Managed employees with various personalities and from different cultures for physician practice.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Created and implemented organizational policies and procedures.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Facilitated communication between medical staff members to maintain a cohesive team focused on providing exceptional patient care.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
Education
Business Administration/Management & X-ray Tech
Modern Tech College
North Hollywood, CAAllied Health/ Business Management
Lancaster High School
Lancaster, CASkills
- Proficient in Microsoft Office,Excel,Outlook,Google,Teams
- Financial software- Paycom,Sage,Timberline,Exaktime, TimeClock,Benefit Elect,Creat-a-Check, Pvault, Foundation, DIR,LCP,OCIP
- Meeting deadlines
- Timecard Management
- Period-End Reporting
- Microsoft Office
- Audit Support
- Exceptionally organized
- Integrated accounting systems
- Information Protection
- Math Skills
- Critical Thinking
- Telephone and email etiquette
- Spreadsheet Creation
- Remote Conferencing
- Time Tracking and Review
Timeline
Payroll Specialist
Gothic Landscaping
12.2021 - Current
Office Manager - Training and HR
Advanced Landscape 2000
11.2019 - 12.2021
Coordinator
BHMI
02.2019 - 05.2019
Medical Office Manager
GSK Spine
10.2013 - 02.2019
Business Administration/Management & X-ray Tech
Modern Tech College
Allied Health/ Business Management
Lancaster High School
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