Melanie Gutierrez

• Delivered compassionate, high-quality care to residents in a skilled nursing facility.
• Facilitated patients' independence and dignity by assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, feeding, and toileting.
• Measured and documented vital signs, intake/output, and changes in patient condition.
• Assisted with transfers, ambulation, repositioning, and fall prevention.
• Maintained patient comfort, safety, privacy, and dignity.
• Communicated changes in patient status to licensed nursing staff, ensuring timely interventions and continuity of care.
• Implemented infection control protocols and upheld a clean, safe environment, supporting patient health and safety.
• Supported needs of 8+ residents under long-term care a day

Assisted physicians and nurse practitioners during patient examinations and procedures.

• Executed clinical duties to enhance patient care quality.
• Obtained and documented vital signs, medical histories, and chief complaints.
• Performed venipuncture, specimen collection, COVID-19 testing, injections, and vaccinations.
• Assisted with wound care, Pap smears, suture and staple removal, and other minor procedures.
• Maintained accurate documentation using NextGen Electronic Health Records (EHR).
• Prepared examination rooms and ensured proper sterilization of equipment.

• Registered patients and verified insurance eligibility.
• Scheduled appointments and managed incoming phone calls.
• Facilitated primary care provider changes for patients through insurance.

Assisted providers with patient examinations and women's health procedures, ensuring patient comfort and accurate diagnostics.

• Prepared patients and examination rooms before procedures.
• Collected and documented vital signs, medications, injections, laboratory specimens, and procedures to maintain comprehensive patient records.
• Maintained accurate electronic medical records.
• Provided support in women's health initiatives
• Supported front office operations by managing patient registration, filing, faxing, and telephone communication to enhance workflow efficiency.