Seeking a career-oriented position in a highly challenging environment, providing opportunities for growth and advancement, where I can utilize and make effective use of my expertise, knowledge, and abilities I have acquired.
Overview
8
8
years of professional experience
Work History
Medical Assistant/ Intake Specialist
HAAS Spine and Orthopaedics
2022.03 - 2022.08
Prepped patient charts with updated medical records
Requested/ obtained medical records
Completed 30+ patient intakes per clinic day
Briefed the Physician on patient's medical history prior to their appointment
Assisted Physicians with scribing medical reports in real time
Discharged patients and provided additional information in regards to the Physician's recommendations.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained relationships with patients through effective communication skills
Sanitized, restocked, and organized exam rooms and medical equipment.
Front Desk Receptionist
HAAS Spine and Orthopaedics
2021.09 - 2022.03
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process and rooming.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled, coordinated and confirmed appointments and updated patient records.
Documented superbills for each clinic day
Uploaded medical records and diagnostic images.
Assisted with surgical consent forms
Completed data entry and filing to keep medical records updated for easy retrieval.
Sorted, received, and distributed mail correspondence between departments and personnel.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Cashier/ Salesperson
Naimie’s Beauty Center
2019.09 - 2021.07
Greeted customers entering store and responded promptly to customer needs.
Ensured the shop floor was maintained to a high standard and all merchandise was displayed neatly at all times, especially during busy periods
Carried all transactions on cash register, including cash, checks, card payments and refunds or exchanges
Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with management approval
Communicate with members and management to provide great service and sanitary environment.
Stocked, tagged and displayed merchandise as required.
Cashier (seasonal position)
Costco
2018.11 - 2019.01
Carried all transactions on cash register, including cash, checks, card payments and refunds or exchanges
Stock aisles and return merchandise to designated area
Communicate with members to provide great service and sanitary environment
Able to assist in kitchen when needed.
Independent Contractor
Housekeeping Services
2014.12 - 2016.01
Ability to communicate with all clients regarding expectations in order to provide superior customer service
Provide basic housekeeping duties, including vacuuming, dusting, mopping, cleaning windows and scouring bathrooms.
Education
West Valley Occupational Center
01.2023
College of the Canyons
05.2019
Triumph Charter High School
06.2018
Skills
Fluent in English and Spanish
Computer Skills
Data Entry
Customer Service
HIPAA Compliance
Patient Scheduling
Medical terminology knowledge
Clinical Documentation
Electronic Medical Records
Procedure Assistance
Maintaining confidentiality
Medical supply inventory
Medical Billing
Cashier
Timeline
Medical Assistant/ Intake Specialist
HAAS Spine and Orthopaedics
2022.03 - 2022.08
Front Desk Receptionist
HAAS Spine and Orthopaedics
2021.09 - 2022.03
Cashier/ Salesperson
Naimie’s Beauty Center
2019.09 - 2021.07
Cashier (seasonal position)
Costco
2018.11 - 2019.01
Independent Contractor
Housekeeping Services
2014.12 - 2016.01
West Valley Occupational Center
College of the Canyons
Triumph Charter High School
Similar Profiles
Elizabeth HernandezElizabeth Hernandez
Medical Receptionist at sports spine orthopaedicsMedical Receptionist at sports spine orthopaedics
Customer Success Representative Supervisor at Barbour Orthopaedics And SpineCustomer Success Representative Supervisor at Barbour Orthopaedics And Spine