Melanie Gomez
Moreno Valley
Summary
Diligent and detail-oriented cashier with about 3 years of experience, excelling in customer service and complex problem-solving. Skilled in POS systems and cash transactions, I fostered strong customer relationships, enhancing repeat business. Being bilingual in Spanish and English, I effectively addressed inquiries and resolved issues, ensuring a positive shopping experience. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
5
5
years of professional experience
Work History
Cashier
Chick Fil A
10.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Cashier
Farmer Boys
01.2020 - 04.2021
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized counters
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Arts - Psychology
California State University, Los Angeles
Los Angeles, CA05-2025
Skills
- POS systems
- Order taking and verification
- Issue resolution
- Credit and cash transactions
- Attention to detail
- Hospitality and accommodation
- Complex Problem-solving
- Customer service
- Teamwork
- Bilingual (Fluency in spanish and english)
- Multitasking and organization
Timeline
Cashier
Chick Fil A
10.2024 - Current
Cashier
Farmer Boys
01.2020 - 04.2021
Bachelor of Arts - Psychology
California State University, Los Angeles
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