Summary
Overview
Work History
Education
Skills
References
Volunteerism
Timeline
Generic

Melanie Gilowski

#513-888 Beach Avenue Vancouver,BC

Summary

Organized Administrative Secretary known for high productivity and efficient task completion. Specialize in time management, document preparation, and workflow optimization. Excel in communication, adaptability, and problem-solving to meet diverse administrative needs.

Overview

32
32
years of professional experience

Work History

Administrative Secretary - Pediatric General Surgery

BC Children’s Hospital
01.2024 - Current
  • Schedule appointments to optimize alignment between patient needs and provider availability.
  • Managed calendars for general surgeons.
  • Scheduled appointments for wound and ostomy nurses, ensuring effective communication with patients and families.
  • Coordinated hospital privileges for surgeons at Vancouver General Hospital.
  • Maintained accurate patient records through systematic reviews and timely updates.
  • Processed referrals for two general surgeons, enhancing case tracking efficiency.
  • Facilitated team communication with comprehensive documentation and prompt follow-ups.
  • Served as administrative liaison among multiple clinics to coordinate surgeries and appointments for shared patients.
  • Served as administrative liaison between General Surgery and the Operating Room scheduling clerks to facilitate appropriate documentation for surgery, often under time-sensitive deadlines.
  • Medical billing using the Medinet system.

Registration Clerk Emergency Department (unpaid Practicum)

Vancouver General Hospital
08.2022 - 08.2022
  • Verified accuracy of patient medical records and ensured data integrity in system.
  • Cross-referenced databases to confirm authenticity of new information entered.
  • Assessed insurance coverage and eligibility for services provided.
  • Facilitated completion of registration paperwork to streamline onboarding process.

Certified Dental Assistant Level II

Dr. Dirk van der Meer
Armstrong, Canada
06.1997 - 06.2000

Registered Dental Assistant Level II

Dr. M. E. Urrutia, Prosthodontist
Calgary, Canada
04.1995 - 05.1997

Registered Dental Assistant Level II

Dr. Deborah Cooper-Lall
Calgary, Canada
09.1993 - 04.1995

Education

Indigenous Canada – Course Certificate - Indigenous Studies

University of Alberta
11.2023

Medical Office Assistant Certificate -

Okanagan College
Vernon, BC
08.2022

Certified Dental Assistant Level II -

Douglas College
New Westminster, BC
06.1993

General Studies -

Douglas College
New Westminster, BC
12.1987

Skills

  • Interpersonal skills
  • Effective communication
  • Critical thinking
  • Multitasking and prioritization
  • Compassionate care

References

  • Maria Chaperon, Administrative Secretary, BC Children's Hospital Pediatric Urology 604 875 2734
  • Aidan De Lacy, Operations and Volunteer Manager, Bard on the Beach Shakespeare Festival, 604 737 0625 ext. 2274, adelacy@bardonthebeach.org
  • Janine Collard, Resort Sales Manager, Predator Ridge, Vernon, BC, 250 503-3416, jcollard@predatorridge.com

Volunteerism

  • June 2023 - Present, Bard on the Beach, Front of House volunteer. Member of onboarding team.
  • November 2023 - Present, Chor Leoni, Front of House volunteer.

Timeline

Administrative Secretary - Pediatric General Surgery

BC Children’s Hospital
01.2024 - Current

Registration Clerk Emergency Department (unpaid Practicum)

Vancouver General Hospital
08.2022 - 08.2022

Certified Dental Assistant Level II

Dr. Dirk van der Meer
06.1997 - 06.2000

Registered Dental Assistant Level II

Dr. M. E. Urrutia, Prosthodontist
04.1995 - 05.1997

Registered Dental Assistant Level II

Dr. Deborah Cooper-Lall
09.1993 - 04.1995

Indigenous Canada – Course Certificate - Indigenous Studies

University of Alberta

Medical Office Assistant Certificate -

Okanagan College

Certified Dental Assistant Level II -

Douglas College

General Studies -

Douglas College

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Melanie Gilowski