Melanie Germain
Toronto,Ontario
Summary
My ability for prioritizing tasks and delivering results under pressure, along with my keen attention to detail, are attributes highly valued by my employers. These skills have not only met but exceeded the expectations of my employers, helping me excel in the challenging and dynamic corporate and public domain.
Overview
14
14
years of professional experience
Work History
Administrative Coordinator
Oxford Properties Group
2016.09 - Current
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines, including maintaining documentation, assignments, in-progress work and completed project milestone.
- Prepared detailed documents and reports in adherence Operational and Marketing processes.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
Parliamentary Assistant
House Of Commons
2015.11 - 2016.08
- Facilitating interactions with public decision-makers, fostering strong relationships, and advocating for strategic initiatives.
- Crafting comprehensive written reports tailored to various parliamentary committees, ensuring accuracy, clarity, and alignment with organizational objectives.
- Skillfully preparing information notes to swiftly identify, extract, and succinctly summarize pertinent data for informed decision-making.
- Drafting and refining correspondence for Members' signatures, maintaining professionalism and adherence to established protocols.
- Redacting press releases and enhance public awareness of government initiatives and achievements.
- Strategically managing social media platforms to amplify the government's message and engage with diverse stakeholders effectively.
- Demonstrating adeptness in prioritizing tasks and managing workload efficiently to meet stringent time-sensitive deadlines, ensuring optimal productivity and success.
Administrative Assistant
Governement Of Canada
2013.01 - 2015.11
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors representing Minister’s office image
- Maintained confidentiality of sensitive information by adhering to strict privacy policies
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Plan and prepare meetings and calls with key stakeholders from private and public sectors as well as many diplomats
- Maintain long-term planning calendar
- Book and prepare travel arrangements
- Prepare accurate expense reports through three different portfolios
Parliamentary Secretary Assistant
Governement
2010.09 - 2012.01
- Advise and briefing the Parliamentary Secretary for Question Period and legislative issues
- Briefing up to 8 Members of Parliament on the upcoming business of the Standing committee of Status of Women
- Key point of contact between the Minister’s office and Members of Parliament
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Bachelor of Science - International Development And Globalization
University of Ottawa
Ottawa, ON12.2012
Skills
- Attention to Detail
- Event Planning
- Time Management
- Workload Management
- Team Collaboration
- Meeting planning
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Administrative Coordinator
Oxford Properties Group
2016.09 - Current
Parliamentary Assistant
House Of Commons
2015.11 - 2016.08
Administrative Assistant
Governement Of Canada
2013.01 - 2015.11
Parliamentary Secretary Assistant
Governement
2010.09 - 2012.01
Bachelor of Science - International Development And Globalization
University of Ottawa
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