Melanie Galvan
Palmdale
Summary
Personable and self- motivated team player with strong attention to detail. Maintain a high level of professionalism while providing consistency and quality service.
Overview
18
18
years of professional experience
Work History
Customer Service
Winchell's
Lancaster
06.2021 - Current
- Provide fast, friendly customer service in a high-volume environment.
- Prepared and served food following safety, sanitation and quality standards.
- Work efficiently as part of a team to meet rush-hour demands.
- Maintain a clean and organized work area.
Composite Fabricator
Scaled Composites
Mojave
08.2020 - Current
- Prepare molds for room temperature or heat-cured lay-ups.
- Cut, trim, fit and drill components using specialized hand/bench tools and measuring devices.
- Followed bagging parts procedure.
- Work with composite materials such as resin systems, carbon and fiberglass.
- Closely work with chemicals like epoxy, resin system and foam products.
- Used a hot wire system.
Janitorial
Scaled Composites
Mojave
06.2016 - 08.2020
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
- Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
- Cleaned breakrooms, counter tops, tables and coffee pots.
- Covered all janitorial areas when any of staff called out, including scheduling, training, and performance monitoring.
Receptionist / Back office
Lee Orthopaedic Institute
Palmdale
03.2014 - 06.2016
- Collected co-payments from clients and cash patients also updated account balances.
- Operated telephone switchboard to answer, screen or forward calls, providing information, taking messages or scheduling appointments.
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Collect, sort, distribute mail, messages or courier deliveries.
Housekeeping
Uhaul
Lancaster
02.2014 - 08.2015
- Clean rooms, hallways, lobbies, lounges, restrooms, so that health standards are met.
- Disinfect equipment and supplies using germicides or steam-operated sterilizers.
- Empty wastebaskets and waste disposal areas.
- Kept storage areas and carts well-stocked, clean and tidy.
- Swept, scrubbed, waxed, and polished floors using brooms, mops, and powered scrubbing.
Cashier
Jack in the Box
Lancaster
03.2008 - 02.2012
- Took front and drive-thru orders in a professional and friendly manner.
- Organized food items on serving trays and in carry-out packages.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying company requirements.
- Openly asked the management and staff team for coaching in all positions.
Education
M.I.C.B -
Charter College
Lancaster, Ca04.2010
High school diploma -
Antelope Valley High School
Lancaster, Ca05.2008
Skills
- Stable work history
- Adaptable
- Exceptional work ethic
- Great organization skills
- Reliable team worker
- Neat, clean and professional appearance
- Knowledge of microsoft programs (excel, word, outlook)
Timeline
Customer Service
Winchell's
06.2021 - Current
Composite Fabricator
Scaled Composites
08.2020 - Current
Janitorial
Scaled Composites
06.2016 - 08.2020
Receptionist / Back office
Lee Orthopaedic Institute
03.2014 - 06.2016
Housekeeping
Uhaul
02.2014 - 08.2015
Cashier
Jack in the Box
03.2008 - 02.2012
M.I.C.B -
Charter College
High school diploma -
Antelope Valley High School