Melanie Fregoso
Gilroy
Summary
Dedicated server with a strong work ethic, delivering exceptional customer service and ensuring cleanliness standards. Skilled in creating positive guest experiences through effective engagement and memory retention.
Overview
3
3
years of professional experience
Work History
Server
Pineapple Village
Gilroy, CA
05.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Managed multiple tables efficiently while maintaining quality service standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained cleanliness and organization of dining area to meet health standards.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Childcare Assistant Teacher
Champions Before & After School Care
Gilroy, CA
09.2022 - 04.2023
- Facilitated engaging learning activities aligned with curriculum standards.
- Organized recreational activities that promoted physical, social, and emotional development.
- Implemented behavior management strategies to enhance positive interactions among students.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
Education
High School Diploma -
Gilroy High School
Gilroy, CASkills
- Strong work ethic
- Guest engagement
- Exceptional customer service
- Memory retention
- Professional appearance
- Cleanliness standards
Timeline
Server
Pineapple Village
05.2023 - Current
Childcare Assistant Teacher
Champions Before & After School Care
09.2022 - 04.2023
High School Diploma -
Gilroy High School