Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Espiritu

Calgary

Summary

Detail-oriented, dedicated and highly motivated. Solid analytical, communication, interpersonal, problem solving and critical thinking skills. Seeking to work in an environment that will challenge and expand the abilities and skills I have obtained from present and past career experiences.

Overview

11
11
years of professional experience

Work History

Food Service Supervisor

SUBWAY®Restaurants
01.2024 - Current
  • As a Sandwich Artist, our job involves preparing sandwiches to order, serve them and other food items accurately and efficiently, following Subway's standards.
  • Operate the cash register, handle payments and give change accurately.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.

Waitress

Din Tai Fung Restaurant
03.2022 - 10.2023

● Present menus; take orders from guests

● Doing suggestive selling

● Serve food and beverages

● Checking back with guests to ensure they are enjoying their meals

● Pre-bussing dirty plates from table

● Prepare checks that itemize total meal costs

● Collect payments from guests

● Restock and replenish stocks needed for the whole day operation

F&B Captain/Leader

Ajman Saray, A Luxury Collection Resort
11.2017 - 06.2019
  • Oversees the team of waiters assigned to my shift.
  • Train newly hired servers.
  • Ensure that all time schedules are adhered to, monitor the attendance of the wait staff.
  • Make requisition orders of daily restaurant needs, purchase outside orders and monitor the stocks needed for the whole day operations.
  • Allocation of tasks and duties to each team member.
  • Ensure guest satisfaction is being meymet by the whole team.

Waitress

City Of Dreams Manila
10.2014 - 01.2016

● Present menus; take orders from guests

● Doing suggestive selling

● Serve food and beverages

● Checking back with guests to ensure they are enjoying their meals

● Pre-bussing dirty plates from table

● Prepare checks that itemize total meal costs

● Collect payments from guests

● Restock and replenish stocks needed for the whole day operation.

Education

Bachelor of Science - Hotel And Restaurant Management

Bulacan State University
Philippines
04-2013

Skills

  • Staff leadership
  • Staff supervision
  • Friendly and positive attitude
  • Exceptional customer service
  • Excellent communication skills
  • Adaptability to change
  • Deep knowledge of product and inventory

Languages

English
Professional Working

Timeline

Food Service Supervisor

SUBWAY®Restaurants
01.2024 - Current

Waitress

Din Tai Fung Restaurant
03.2022 - 10.2023

F&B Captain/Leader

Ajman Saray, A Luxury Collection Resort
11.2017 - 06.2019

Waitress

City Of Dreams Manila
10.2014 - 01.2016

Bachelor of Science - Hotel And Restaurant Management

Bulacan State University
Melanie Espiritu