Summary
Overview
Work History
Education
Skills
Certified
Timeline
Generic

Melanie Dupuis

Personal Support Worker
Trenton,Ontario

Summary

To find employment within your company where I could utilize my skills and experience to benefit your organization. I am quick to learn new opportunities, in which I will be able to utilize in future experiences.

  • Enjoy working with people on a daily basis; Responsible and Dependable.
  • Learn quickly, Friendly, Positive Attitude; Coordinate tasks and follow instructions with confidence in decision making
  • Trained new personal in a variety of job positions
  • Proficient in English language
  • Able to coordinate work crews while being responsible for ensuring all employees stay on track Responsible for running, opening and the closing of a variety of businesses
  • While working in the dealership job. I was able to obtain a variety of skills and experience from Detail Technician, Service Advisor, assisted in HR and Accounting, and ran and maintained Photography Advertising.
  • Excellent in following directions, planning, organizing, multitasking, and prioritizing Work and teamwork
  • Excellent dependability Excellent motivational skills for myself and others; Responsible individual
  • Inspect work sites to ensure safety and cleanliness standards are being followed
  • Excellent knowledge of cleaning, sensitization, chemicals, and safety Willing to work in adverse weather conditions
  • Enhanced Reliability Status

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Labor Worker

IS2 Workforce Solutions
Brighton, ON
11.2021 - 05.2022
  • Prepared job sites by removing debris and setting up materials and tools.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Worked fast to complete tasks and meet daily deadlines.
  • Identified defective products or machinery and reported to supervisor.
  • Assisted in training of new employees on company policies, procedures and processes.

Personal Support Worker

VON Hastings Northumberland Prince Edward
Trenton, ON
09.2021 - 11.2021
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Implemented physical therapy to support patient improvement in range of motion, muscle tone and injury recovery.
  • Provided compassionate and patient-focused care. Dignity Independence Preference Privacy Safety
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter. Documented vitals, and behaviors in progress report for each client.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Detail Technician - Service Advisor

Londonderry Dodge Chrysler Jeep
Edmonton, Alberta
07.2014 - 10.2018
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Washed cars and trucks daily for auto dealership.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Cleaner

RQSS, Employee, Black Down Base Borden
Base Borden, ON
06.2009 - 08.2010
  • Organized and used industrial cleaning products following strict safety procedures when handling, mixing and storing hazardous chemicals.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Inspected buildings for potential safety hazards, reporting identified concerns to supervisor.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets. Cleaned walls and ceilings with special reach tools following regular schedule.

Education

High School Diploma -

Bear Creek Secondary School
Barrie, ON
06.2001 - 06.2006

Diploma - Personal Support Worker

Loyalist College of Applied Arts And Technology
Belleville, ON
04.2021 - 09.2021

Skills

Privacy and confidentiality

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Certified

  • WHMIS Certified
  • Smart Serve Certified
  • First Aid & CPR Certified

Timeline

Labor Worker

IS2 Workforce Solutions
11.2021 - 05.2022

Personal Support Worker

VON Hastings Northumberland Prince Edward
09.2021 - 11.2021

Diploma - Personal Support Worker

Loyalist College of Applied Arts And Technology
04.2021 - 09.2021

Detail Technician - Service Advisor

Londonderry Dodge Chrysler Jeep
07.2014 - 10.2018

Cleaner

RQSS, Employee, Black Down Base Borden
06.2009 - 08.2010

High School Diploma -

Bear Creek Secondary School
06.2001 - 06.2006

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Melanie DupuisPersonal Support Worker