Melanie Dupuis
Personal Support Worker
Trenton,Ontario
Summary
To find employment within your company where I could utilize my skills and experience to benefit your organization. I am quick to learn new opportunities, in which I will be able to utilize in future experiences.
- Enjoy working with people on a daily basis; Responsible and Dependable.
- Learn quickly, Friendly, Positive Attitude; Coordinate tasks and follow instructions with confidence in decision making
- Trained new personal in a variety of job positions
- Proficient in English language
- Able to coordinate work crews while being responsible for ensuring all employees stay on track Responsible for running, opening and the closing of a variety of businesses
- While working in the dealership job. I was able to obtain a variety of skills and experience from Detail Technician, Service Advisor, assisted in HR and Accounting, and ran and maintained Photography Advertising.
- Excellent in following directions, planning, organizing, multitasking, and prioritizing Work and teamwork
- Excellent dependability Excellent motivational skills for myself and others; Responsible individual
- Inspect work sites to ensure safety and cleanliness standards are being followed
- Excellent knowledge of cleaning, sensitization, chemicals, and safety Willing to work in adverse weather conditions
- Enhanced Reliability Status
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Labor Worker
IS2 Workforce Solutions
Brighton, ON
11.2021 - 05.2022
- Prepared job sites by removing debris and setting up materials and tools.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Worked fast to complete tasks and meet daily deadlines.
- Identified defective products or machinery and reported to supervisor.
- Assisted in training of new employees on company policies, procedures and processes.
Personal Support Worker
VON Hastings Northumberland Prince Edward
Trenton, ON
09.2021 - 11.2021
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented physical therapy to support patient improvement in range of motion, muscle tone and injury recovery.
- Provided compassionate and patient-focused care. Dignity Independence Preference Privacy Safety
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter. Documented vitals, and behaviors in progress report for each client.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Detail Technician - Service Advisor
Londonderry Dodge Chrysler Jeep
Edmonton, Alberta
07.2014 - 10.2018
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Washed cars and trucks daily for auto dealership.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Cleaner
RQSS, Employee, Black Down Base Borden
Base Borden, ON
06.2009 - 08.2010
- Organized and used industrial cleaning products following strict safety procedures when handling, mixing and storing hazardous chemicals.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Inspected buildings for potential safety hazards, reporting identified concerns to supervisor.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets. Cleaned walls and ceilings with special reach tools following regular schedule.
Education
High School Diploma -
Bear Creek Secondary School
Barrie, ON 06.2001 - 06.2006
Diploma - Personal Support Worker
Loyalist College of Applied Arts And Technology
Belleville, ON 04.2021 - 09.2021
Skills
Privacy and confidentiality
Behavioral Management
Patient care
Product and service sales
Written and verbal communication
Customer Relations
Time management skills
Staff Training
Automotive detailing
Safety standards and protocols
Certified
- WHMIS Certified
- Smart Serve Certified
- First Aid & CPR Certified
Timeline
Labor Worker
IS2 Workforce Solutions
11.2021 - 05.2022
Personal Support Worker
VON Hastings Northumberland Prince Edward
09.2021 - 11.2021
Diploma - Personal Support Worker
Loyalist College of Applied Arts And Technology
04.2021 - 09.2021
Detail Technician - Service Advisor
Londonderry Dodge Chrysler Jeep
07.2014 - 10.2018
Cleaner
RQSS, Employee, Black Down Base Borden
06.2009 - 08.2010
High School Diploma -
Bear Creek Secondary School
06.2001 - 06.2006