Melanie Duarte Sosa
Los Angeles
Summary
Highly efficient Crew Member in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
2
2
years of professional experience
Work History
Team Member
UCLA Dining Services
11.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Crew Member
Little Caesars
09.2022 - 09.2023
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of the store to promote clean image.
Education
University of California - Los Angeles
Los Angeles, CA06.2027
High School Diploma -
Bell High School
Bell, CA 06.2023
Skills
Inventory Restocking
Customer Service
Health Code Compliance
Food Running
Food Preparation
Safe Food Handling
Customer Engagement
Cash Handling
Punctual
Order Management
Recycling management
Timeline
Team Member
UCLA Dining Services
11.2023 - Current
Crew Member
Little Caesars
09.2022 - 09.2023
University of California - Los Angeles
High School Diploma -
Bell High School
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