Melanie Dispirito
Pitt Meadows,BC
Overview
7
7
years of professional experience
Work History
Senior Support and Recovery Specialist
Insurance Corporation of British Columbia
02.2022 - Current
- Assessed eligibility and coordinated accident benefit claims under relevant insurance legislation and regulations
- Developed and managed individualized recovery and return-to-function plans in collaboration with customers, healthcare providers, and internal stakeholders
- Applied evidence-based practices in disability and injury management, with sensitivity to trauma and mental health impacts
- Interpreted medical and financial information to support recovery goals and determine appropriate benefits
- Communicated complex insurance, medical, and legal information clearly and compassionately to diverse audiences
- Identified and responded to barriers to recovery, including potential fraud indicators
- Maintained accurate, timely documentation and prioritized a high-volume caseload effectively
- Participated in case conferences, coordinated with multidisciplinary teams, and contributed to continuous process improvement
Program Supervisor
Kindergarten Readiness Program
09.2021 - 02.2022
- Developed individualized behavior management intervention plans and goals for each client in a classroom setting
- Analyzed data to determine the efficacy of intervention plans
- Managed cases for several students of diverse needs and abilities in a classroom setting and their relevant files
- Collaborated with parents and other multi-disciplinary professionals (SLP, OT, PT, etc.) to determine and develop goals
- Coordinated and facilitated monthly parent meetings to discuss the student's progression/regression of goals
- Coached team members on effective communication methods when interacting with clients or other departments.
- Utilized problem-solving techniques to resolve conflicts within the team environment.
- Monitored progress of projects and provided guidance to team members as needed.
Junior Behaviour Consultant
Semiahmoo Behaviour Analysts Inc.
01.2019 - 02.2022
- Builds relationships with individuals of various needs and abilities in a one-to-one environment within a home setting
- Conducted behavioural assessments and collected data to monitor progress and inform treatment adjustments
- Collaborated with senior consultants, families, and support teams to deliver effective, evidence-based interventions
- Analyzed data to determine the efficacy of intervention plans
- Supported skill-building in areas such as communication, social interaction, and daily living
- Provided consultation for caregivers/clients regarding services and benefits available
- Organized and scheduled meetings for each case on a needs basis
- Provided onboarding and ongoing training for members on each case
- Engaged in continuing education to further develop case and behaviour management skills
Education
Master of Arts - Special Education (Applied Behaviour Analysis)
Arizona State University
01.2020
Bachelor of Arts - Psychology, Early Learning
Simon Fraser University
01.2017
Advance Certificate - Disability and Applied Behaviour Analysis
Douglas College
01.2016
Timeline
Senior Support and Recovery Specialist
Insurance Corporation of British Columbia
02.2022 - Current
Program Supervisor
Kindergarten Readiness Program
09.2021 - 02.2022
Junior Behaviour Consultant
Semiahmoo Behaviour Analysts Inc.
01.2019 - 02.2022
Bachelor of Arts - Psychology, Early Learning
Simon Fraser University
Advance Certificate - Disability and Applied Behaviour Analysis
Douglas College
Master of Arts - Special Education (Applied Behaviour Analysis)
Arizona State University
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