MELANIE DEMPSEY
Amherstview,ON
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service
Dominos Kingston
Kingston
01.2015 - 04.2023
- Orchestrated store operations, including opening, closing, and completing closing paperwork
- Prepared food items daily and as required based on customer demand
- Answered phone calls, greeted customers, and processed orders in a friendly and professional manner
- Customized orders according to customer specifications, ensuring satisfaction
- Executed tasks promptly and efficiently, including cleaning dishes and washing aprons as needed
- Delivered orders punctually to enhance customer experience
- Organized and stored food and beverage orders accurately, while inputting them into the inventory system
- Facilitated the sale of gift cards upon customer request
- Conducted cash and debit transactions with accuracy
PSW
Extendicare Arbour heights
Kingston, Ontario
06.2022 - 04.2023
- Make residents beds and change linens, place in residents laundry bag
- Ensured compliance with all applicable laws, regulations and standards governing patient privacy.
- Assisted with daily living activities such as bathing, dressing, grooming and feeding.
- Monitored client progress and documented observations accurately in accordance with agency policies.
Customer Service
HGS Belleville
Belleville
01.2012 - 01.2013
Customer Service
Mr. Sub Belleville/Trenton
Belleville/Trenton
01.2008 - 01.2011
Debt Collector
NCO Financial
Belleville
01.2006
- Collected payments on delinquent accounts, enhancing overall recovery rates
Child Care Provider
Belleville
01.1997
- Supervised and entertained children in a safe environment
- Prepared nutritious meals while ensuring dietary needs were met
Cook
Terry's Fried travels with carnival
01.1997
- Prepared and chipped potatoes for cooking
- Cooked menu items while assisting with equipment teardown during carnival transitions
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Education
PSW Certificate - Care of The Elderly
Medix College
Scarborough, ON 09.2022 - 04.2023
High School Diploma -
Ernestown Secondary
Odessa, ON 02.2016 - 06.2016
Skills
- Friendly customer service
- Customer service analysis
- Customer service expert
- Customer service excellence
- Customer service support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLanguages
English
Native language
Interests
Baking, cooking, movies and music
Accomplishments
I dropped put of high school with one year to go due to having children, I did go back to finish my diploma and later went to Medix College to get a degree in doing something I enjoyed however do to some medical issues that are now resolved I was unable to use it for very long.
Quote
Any job worth doing, is worth doing right and well
my mother
Timeline
PSW Certificate - Care of The Elderly
Medix College
09.2022 - 04.2023
PSW
Extendicare Arbour heights
06.2022 - 04.2023
High School Diploma -
Ernestown Secondary
02.2016 - 06.2016
Customer Service
Dominos Kingston
01.2015 - 04.2023
Customer Service
HGS Belleville
01.2012 - 01.2013
Customer Service
Mr. Sub Belleville/Trenton
01.2008 - 01.2011
Debt Collector
NCO Financial
01.2006
Child Care Provider
01.1997
Cook
Terry's Fried travels with carnival
01.1997
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