Melanie Couch
San Luis Obispo
Summary
I'm a proven leader and problem-solver who strives to improve teamwork. I excel in optimizing inventory management, making everything run more smoothly. I stay organized by planning ahead and preparing, with a strong focus on customer service and an eye for detail. I consistently delivered great results bringing the kind of dedication and skills that top employers look for.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Safety Officer
Cal Poly Club Sports
San Luis Obispo
08.2024 - Current
- Inspected premises to identify safety issues and non-conformity.
- Collaborated with various departments prior to event to develop strategies for improving workplace safety culture.
- Documented all safety-related issues within the organization's database system.
- Collected fees and application documentation for licenses and issued paperwork for follow-up actions.
- Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
Assistant Baker
Sweetartsbakery
Tracy
01.2023 - 08.2025
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Wrapped finished products for sale in store or delivery orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Shift Leader
Aldo's Italian Ice and Gelato
Tracy
03.2023 - 06.2024
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at opening and closing shift to determine shortages or overages, and prepare bank deposit statements.
- Monitored inventory levels and ordered supplies as needed.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Bachelor of Science -
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2027
Skills
- Customer service
- Inventory management
- Problem solving
- Team collaboration
- Attention to detail
- Time management
Affiliations
- Past secretary and now captain of the Cal Poly Waterski team.
- Committee member for Cal Poly Western Bonanza Junior Livestock show.
- Swim Instructor.
- Involved member of FFA
Accomplishments
- Trustees award for high school education.
- Cal Poly Dean's List.
Certification
- CPR/ First Aid Certified
- Life Guard Certified
- Food Handlers
References
References available upon request.
Timeline
Safety Officer
Cal Poly Club Sports
08.2024 - Current
Shift Leader
Aldo's Italian Ice and Gelato
03.2023 - 06.2024
Assistant Baker
Sweetartsbakery
01.2023 - 08.2025
- CPR/ First Aid Certified
- Life Guard Certified
- Food Handlers
Bachelor of Science -
California Polytechnic State University, San Luis Obispo
Similar Profiles
Brooke KrishelBrooke Krishel
Student Athletic Trainer at Cal Poly Sports MedicineStudent Athletic Trainer at Cal Poly Sports Medicine
Maya KulickMaya Kulick
Archery Coach at Cal Sports Club Inc.Archery Coach at Cal Sports Club Inc.
Alek RickettsAlek Ricketts
Front of House Employee at Cal Poly Pomona FoundationFront of House Employee at Cal Poly Pomona Foundation