Melanie Cordell
Torrance
Summary
Enthusiastic graduate with four years of customer service experience in fast-paced retail. Skilled in building customer relationships, collaborating with teams, and managing multiple responsibilities. Ready to leverage strong communication, problem-solving, and organizational skills to contribute effectively to a professional team.
Overview
4
4
years of professional experience
Work History
Barista
The Coffee Bean & Tea Leaf
Torrance
02.2022 - Current
- Trained new team members through positive reinforcement and supportive coaching methods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Managed customer flow during peak hours to ensure efficient service. with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Promoted additional items alongside beverages, contributing to increased store sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive a fun, positive environment.
Education
Bachelor of Science - Criminal Justice
Cal State Long Beach
Long Beach, CA05.2026
Associate of Science - Criminal Justice And Psychology
El Camino College
Torrance, CA05.2024
Skills
- Customer Service Excellence
- Active Listening and Communication
- Relationship Building
- Attention to Detail
- Team Collaboration
- Cash Handling and Point-of-Sale (POS) Systems
- Problem-Solving
- Time Management and Multitasking
- Conflict Resolution
- Adaptability
- Microsoft Office (Word, Excel, PowerPoint) (if applicable)
- Organization and Record Management
Timeline
Barista
The Coffee Bean & Tea Leaf
02.2022 - Current
Associate of Science - Criminal Justice And Psychology
El Camino College
Bachelor of Science - Criminal Justice
Cal State Long Beach