Melanie Charlton
Campbell River,British Columbia
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Compassionate Certified HCA adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
8
8
years of professional experience
Work History
Food Service Worker
VIHA
04.2020 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Assistant Kitchen Manager
Boston Pizza
08.2018 - 12.2021
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
Cook, Cashier, Supervisor
KFC
10.2017 - 08.2018
- Collected and authorized payments of guests.
- Interviewed, hired and trained new employees for production positions.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
Online Inventory Specialist
Steve Marshall Ford
08.2017 - 10.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Manager
KFC
04.2016 - 06.2017
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
No Degree - Hairdressing
Utopia Academy
Abbotsford, BCHCA - HCA
North Island College
Campbell River, BC01.2023
First Aide Level 1
Campbell River, BC05.2022
Food Safe Level 1
Campbell River, BC12.2019
High School Diploma -
Carihi Secondary School
Campbell River, BC06.2005
Skills
- Hospital Standards
- Proper Storage Procedures
- Quality Control
- Cash Register Operations
- Dietary Restrictions
- Ingredient Preparation
- Patient Care
- Work Assignments
- Cooking Procedures
- Fast-Paced Environment
- Food and Safety Standards
- Working with Diverse People
- Interpersonal Skills
- Working Quickly
- Food Preparation
- Verbal and Written Communication
- Team Oriented
- Cleaning and Sanitation
- Accurate Cash Handling
- Covid-19 Safety Protocols
- Multitasking
Timeline
Food Service Worker
VIHA
04.2020 - Current
Assistant Kitchen Manager
Boston Pizza
08.2018 - 12.2021
Cook, Cashier, Supervisor
KFC
10.2017 - 08.2018
Online Inventory Specialist
Steve Marshall Ford
08.2017 - 10.2017
Manager
KFC
04.2016 - 06.2017
No Degree - Hairdressing
Utopia Academy
HCA - HCA
North Island College
First Aide Level 1
Food Safe Level 1
High School Diploma -
Carihi Secondary School
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