MELANIE MARIE CASAYA
Pomona
Summary
Highly organized administrative professional with 13 years of experience at TJ Maxx, including 5 years in leadership roles. Proven ability to manage schedules, oversee operational processes, maintain documentation, and support executive-level functions. Recognized for strong communication skills, attention to detail, and the ability to streamline systems to improve productivity and efficiency.
Overview
13
13
years of professional experience
Work History
Manager
Tj Maxx
Chino
05.2013 - Current
- Managed performance of team members by conducting performance appraisals and recommending promotions.
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
- Led cross-functional projects and identified and solved complex problems in all areas of business.
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Maintained organized filing systems and ensured easy access to important records.
- Communicated with vendors and stakeholders to facilitate smooth operations.
- Managed daily administrative operations and ensured efficient workflow within the office.
Education
High School Diploma -
Charter oak high school
Covina, CaSkills
- Billing invoices
- Payroll control
- Expense reporting
- Hiring
- Employee onboarding
- Networking and collaboration
- Monthly supply order
- Operational compliance
- Customer relationship management
- Problem solving
- Effective communication
- Conflict resolution
- Detail orientation
- Organizational leadership
- Employee development
Timeline
Manager
Tj Maxx
05.2013 - Current
High School Diploma -
Charter oak high school