Melanie Bissonnette
Langdon,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Site Lead
Rapid Retail Canada
Calgary, AB
05.2022 - 01.2024
- Maintained positive relationships with the Dashers, vendors, and other external partners.
- Provided leadership in participating in team goals and objectives for the site staff.
- Worked with cross-functional teams to achieve goals.
- Maintained positive working relationship with fellow staff and management.
- Understood and followed oral and written directions.
- Provided excellent service and attention to the dashers/ customers when face-to-face.
Material Handler, Team Lead Packing Dept., Team Lead Order Fill Dept.
Indigo Distribution Centre
Calgary, AB
01.2018 - 01.2022
- Supervise up to 30 associates
- Coordinate with all depts
- To achieve our daily SLA's
- Controlling cost per piece and payroll
- Scheduling and planning to meet our daily UPH requirements
- Orientation classroom training presentations to the new hires starting at Indigo
- Operate various warehouse equipment as required.
Material Handler, Team Lead Replenish Dept., Team Lead Returns Dept.
Sears Canada
Calgary, AB
01.2005 - 01.2017
- Supervise up to 24 associates
- Coordinate offloading and loading of trailers to outlets, stores, and auctions
- Scheduling and planning
- Hiring, training and terminating of employees
- Shunting and calling in of trailers
- Controlling cost per piece and payroll
- Operate various warehouse equipment as required.
Education
Standard First Aid and CPR -
01.2023
Forklift Training -
01.2021
Food Safety -
01.2015
Lord Elgin High School
Skills
- Completed Yellow Belt 6 Sigma training
- First Aid certified
- SAP- systems/ RFN- (scanners) Experience in both functions
- Many years experiences in the Production/Warehouse industry
- Lead hand/Team lead experience
- Thrives in a high pace environment
- Ability to operate dock stocker, reach truck, tugger, and pallet jack
- Great attention to detail
- Dependable and reliable employee and an excellent team player
- Hard working, self-motivated individual who values a positive and safe environment
Certification
- First aid certified
- Food safety certified
- Completed Yellow Belt 6 Sigma training
References
References available upon request.
Timeline
Site Lead
Rapid Retail Canada
05.2022 - 01.2024
Material Handler, Team Lead Packing Dept., Team Lead Order Fill Dept.
Indigo Distribution Centre
01.2018 - 01.2022
Material Handler, Team Lead Replenish Dept., Team Lead Returns Dept.
Sears Canada
01.2005 - 01.2017
Standard First Aid and CPR -
Forklift Training -
Food Safety -
Lord Elgin High School
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