Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Bergen

Summary

Dedicated candidate with excellent experience in administrative and customer service industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

9
9
years of professional experience

Work History

N.S Sawatzky Farms

Greenhouse Farm
03.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Leamington Area Family Health Team

Medical Administration
04.2021 - 11.2021
  • Maintained and updated patient records for accurate, current medical histories.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.

Leamington Mennonite Home

Office Administration
02.2018 - 11.2021
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Canadian Tire

Sales Associate
02.2014 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Diploma - Medical Office Administration

St. Clair College
Windsor, ON
04.2016

Skills

  • Time Management
  • Punctual
  • Attention to detail
  • Goal-setting
  • Communication
  • Word processing
  • Email management
  • Customer service
  • Organization
  • Attentiveness
  • Database management
  • Adaptability

Timeline

N.S Sawatzky Farms

Greenhouse Farm
03.2023 - Current

Leamington Area Family Health Team

Medical Administration
04.2021 - 11.2021

Leamington Mennonite Home

Office Administration
02.2018 - 11.2021

Canadian Tire

Sales Associate
02.2014 - 01.2017

Diploma - Medical Office Administration

St. Clair College

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Melanie Bergen