Program Manager (Expanded Learning / After School)
Sacramento Chinese Community Service Center (SCCSC)
Sacramento, CA
07.2025 - Current
Lead daily operations of an expanded learning program, supervising up to 15 Team Leaders.
Manage staff timecards, approvals, onboarding, and orientations
Coordinate student enrollment, track attendance, and monitor program participation and retention.
Communicate with parents and stakeholders to support student success and engagement.
Collaborate with Coordinator and Elk Grove Unified School District to ensure compliance with program goals, policies, and regulations.
Assist with program planning, budgeting, and implementation of site activities.
Support, train, and evaluate staff to promote strong performance and leadership.
Interview and evaluate Team Leader candidates for district programs.
Maintain a safe, organized environment and address student behavior using positive reinforcement strategies.
Outreach and Engagement Intern
CA Mobility Center
Sacramento, CA
09.2024 - 06.2025
Led office hours to organize and update participant case files with accuracy and confidentiality.
Contacted participants to provide job search support, resume assistance, and program follow-up.
Supported enrollment in workforce training programs, including Forklift and OSHA certification courses.
Assisted staff with daily administrative tasks, reducing workload and improving overall program efficiency.
Gained hands-on experience in workforce development, participant engagement, and program facilitation.
Strengthened communication, organization, and professional support skills in a fast-paced environment.
Anti-Human Trafficking Caseworker Intern
International Rescue Committee
Sacramento, CA
08.2024 - 06.2025
Supported Anti-Trafficking program outreach and community trainings to raise awareness and connect individuals to services.
Assisted with case management, including client needs assessments and coordination of housing, healthcare, and other essential resources.
Provided Spanish interpretation to improve communication between clients and caseworkers.
Shadowed caseworkers during client calls and supported accurate documentation of case notes.
Conducted research to identify and compile local resources for clients’ basic needs.
Teaching Assistant
Korematsu Elementary School
Davis, CA
08.2023 - 06.2024
Provide assistance to 4th grade students in specific subjects or courses, conduct one-on-one or group tutoring, and assist with understanding course content, solving problems, and improving study skills.
Offer support and guidance to fellow student facing academic or personal challenges.
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Bachelor of Science - Community and Regional Development
University of California, Davis
Davis, CA
06-2025
Dual Enrollment -
Hartnell College
Salinas, CA
05-2019
Skills
Bilingual [Spanish]
Project Coordination
Microsoft Office and Google Suite
Communication skills
Team collaboration
Case management
Community outreach
Staff development
Customer service
Conflict resolution
Timeline
Program Manager (Expanded Learning / After School)
Sacramento Chinese Community Service Center (SCCSC)
07.2025 - Current
Outreach and Engagement Intern
CA Mobility Center
09.2024 - 06.2025
Anti-Human Trafficking Caseworker Intern
International Rescue Committee
08.2024 - 06.2025
Teaching Assistant
Korematsu Elementary School
08.2023 - 06.2024
Dual Enrollment -
Hartnell College
Bachelor of Science - Community and Regional Development