Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melanie Ayop

Pincher Creek,AB

Summary

I am a hard worker. I take on my full responsibilities on all tasks required of me and I go beyond what is expected of me. I have acquired skills that stayed with me from all various jobs I have been through. I am a strong communicator. I have a calm demeanour, very patient, dependable and reliable. I love being hands on and being handy. I can work under high pressure and can work very well on my own and can get along with a team. I love growth and with that I am very eager to learn new skills.

Overview

12
12
years of professional experience

Work History

Kitchen Supervisor

Boston Pizza Restaurant
10.2017 - Current
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Maximized quality assurance by completing frequent line checks.

Hotel Maintenance Engineer

Fairmont Chateau Lake Louise
10.2014 - 06.2017
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Installed and maintained plumbing and HVAC systems.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Replaced worn or broken parts on machines and equipment.
  • Repaired and replaced pumps, valves and motors.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Wrote and revised maintenance procedures.

Guest House Manager

Dee Lennon
06.2012 - 10.2014
  • Managed day-to-day operation of home to comply with regulations and rental standards.
  • Supervised guests preparing meals and handling chores.
  • Investigated and resolved customer complaints to establish trust and increase satisfaction.
  • Assisted guests with daily hygiene and living tasks.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Established and upheld high standards, promoting great customer service and assistance to guests.

Education

Diploma - Electronics And Communications Engineering

Holy Name University
Bohol, Philippines
10.2006

Skills

  • Attention to Detail
  • Productivity Improvements
  • Inspection and Observation
  • First Aid Knowledge
  • Work Assignments
  • Anticipating Problems
  • Equipment Maintenance
  • Verbal and Written Communication
  • Microsoft Word
  • Health Code Compliance
  • Standard Operating Procedures Understanding
  • Quantity and Quality Assessments
  • Maintenance Requirements
  • Adaptability and Flexibility
  • Log Book Maintenance
  • Heavy Lifting
  • Restocking
  • Coordinating with Supervisors
  • Hand and Power Tool Operation
  • Troubleshoot Malfunctions
  • Basic Carpentry
  • Physical Strength and Stamina
  • Maintenance Analysis
  • Guest Complaint Follow-Up
  • Facilities Painting and Repair
  • Pool and Spa Maintenance
  • Preventive System Repair
  • Tractor Operation
  • Basic Repairs
  • Serve Customers
  • Sanitation
  • Team Leadership
  • Operations Management
  • Policy and Procedure Enforcement
  • Strategic Planning
  • Training

References

Robert Greir

Email: robert.greir@explornet.ca

Phone #: 4036276501 


Ramon Bravo

Lake Louise Engineering Department Reference

Phone #: 403-434-0277

Email: bravo.omar@me.com


Dee Lennon

Guest House Management Reference

Phone #: 250-826-3913

Email: dlennon@shaw.ca

Timeline

Kitchen Supervisor

Boston Pizza Restaurant
10.2017 - Current

Hotel Maintenance Engineer

Fairmont Chateau Lake Louise
10.2014 - 06.2017

Guest House Manager

Dee Lennon
06.2012 - 10.2014

Diploma - Electronics And Communications Engineering

Holy Name University

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Melanie Ayop