Melanie Arseneault
Moncton,NB
Overview
6
6
years of professional experience
Work History
Kitchen Prep Cook
Pirate De La Mer
06.2023 - 12.2023
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Customer Service Representative
Hudson Bay
10.2021 - 06.2023
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Achieved high-quality service by adhering to company policies and procedures during each interaction.
- Detailed payment options and explained price, receipt and billing details to customers.
- Managed high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Sales Representative
Renewable Environmental Water Solutions
07.2019 - 01.2021
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face to face.
Drive-Thru Cashier
Tim Hortons
01.2018 - 07.2019
- Assisted customers with menu items and accurate order fulfillment.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Managed cash transactions for high-volume drive-thru, maintaining accuracy and efficiency.
Education
Hairdressing
Caroussel
Tracadie–Sheila, NB2005
High School Diploma -
Polyvalente W.-Arthur-Losier
Tracadie-Sheila, NB06.2003
Skills
- Teamwork and Collaboration
- Goal-Driven
- Lead Generation
- Honest and Dependable
- Computer Proficiency and Microsoft Office
- Friendly and Helpful
Accomplishments
- Ranked #1 for best seller for 3 months in a row at Renewable Water Solution.
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Kitchen Prep Cook
Pirate De La Mer
06.2023 - 12.2023
Customer Service Representative
Hudson Bay
10.2021 - 06.2023
Sales Representative
Renewable Environmental Water Solutions
07.2019 - 01.2021
Drive-Thru Cashier
Tim Hortons
01.2018 - 07.2019
Hairdressing
Caroussel
High School Diploma -
Polyvalente W.-Arthur-Losier
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