Melani Christina Jacobmony
Overview
10
10
years of professional experience
Work History
Team Leader, Sales Operations
Tim Hortons- Branches
04.2014 - 03.2024
- Led team to optimize sales processes, enhancing operational efficiency.
- Developed training materials for new staff, improving onboarding experience.
- Analyzed sales data to identify trends and drive strategic decisions.
- Collaborated with marketing to implement promotional strategies, increasing customer engagement.
- Streamlined inventory management system, reducing discrepancies and improving accuracy.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformed.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
Bookkeeping Administrative Assistant
Whitegold Financial Inc- Jacob
11.2020 - 03.2021
- Processed invoices and expense reports, ensuring timely payments and accurate financial records.
- Assisted with bank reconciliations, verifying transactions for accuracy and consistency.
- Maintained organized filing system for financial documents, enhancing retrieval efficiency.
- Supported payroll processing by gathering employee hours and data entry tasks.
- Managed scheduling for meetings and appointments, optimizing team availability and communication.
- Utilized accounting software to input data, improving workflow speed and accuracy.
- Collaborated with team members on monthly budget tracking, contributing to financial forecasting efforts.
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Ensured timely invoicing and payment tracking, resulting in improved cash flow management.
- Matched purchase orders with invoices and recorded necessary information.
Education
Associate of Arts - Business Administration And Management
International Business Management Institution
Brandenburg,Berlin07-2020
No Degree - Business Accounting
Humber College
North Campus Etobicoke07-2018
Skills
- Team motivation
- Sales training
- Target setting
- CRM software proficiency
- Sales analytics
- Negotiation
- Operations management
- Business planning
- Strategic planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
Accomplishments
- Supervised team of 6 staff members.
- Achieved 88% by introducing Quickbooks software for achieve tasks.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Bookkeeping Administrative Assistant
Whitegold Financial Inc- Jacob
11.2020 - 03.2021
Team Leader, Sales Operations
Tim Hortons- Branches
04.2014 - 03.2024
Associate of Arts - Business Administration And Management
International Business Management Institution
No Degree - Business Accounting
Humber College