MELANI WILLIAMS
Red Deer,Canada
Summary
Manufacturing professional with expertise in process optimization and innovative problem-solving. Demonstrated success in enhancing production efficiency, reducing costs, and maintaining high-quality output. Proficient in CAD software, lean manufacturing principles, and project management. Committed to team collaboration and adaptability in dynamic environments.
Diligent Operations Manager with strong background in manufacturing development engineering. Proven ability to streamline production processes and enhance product quality. Demonstrated expertise in project management and cross-functional collaboration.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manufacturing Development Engineer
Hewlett-Packard
01.2000
- Network Servers Division, responsible for European production and global new product introduction for various BTO and CTO servers and accessories.
Production Planning
NXL Technologies
09.2024 - Current
- Production scheduling, forecasting, inventory and change management for machined components and assemblies
- Work order management including BOM creation, analysis, auditing and non-conformances
- Final Quality Administration
- KPI tracking and reporting
Contract Manufacturing Manager/Quality Manager
Spyder Controls
05.2022 - 03.2024
- Production scheduling, forecasting, inventory and change management with 4 Contract Manufacturers (CMs)
- Technical lead for CMs
- Training lead for CMs
- Implemented New Product Introduction Projects (NPI)
- Critical component selection and supply chain management
- Maintenance and Repair of Capital Equipment
- Evaluation of Warranty and Install Reports for continuous improvement opportunities
- Quality Management
Family Outreach Worker
Catholic Social Services
03.2020 - 05.2022
- Scheduling and providing Respite Care creating age and functionally appropriate activities for various minors and their families
- Scheduling activities and reporting Client status
- Adhering to safety procedures and protocols while delivering exceptional service resulting in Service Award (Archbishop J.H. MacDonald)
Assistant Manager
Fabricland
07.2019 - 12.2019
- Hiring, scheduling and training of staff members, payroll
- Daily, weekly and monthly financial reconciliation (cash management)
- Visual merchandising for fabrics, notions and accessories
- Shipping and receiving
Instructor -School of Trades and Technologies
Red Deer College
01.2016 - 08.2019
- Created new course materials for IET and EET including lecture materials and labs
- Delivered course content, substituted for other instructors as needed
- Equipment repair, requisition, and installation to support learning objectives
- Contract Position -Marker School of Trades and Technologies
- Marking and correcting assignments for GET 103 (Physics) and GET 111 (Engineering Mathematics)
- Answer key review, recording results and conferring with Professor on student knowledge and proficiency gaps
Service/Operations Manager
Bulletproof IT
01.2015 - 05.2016
- Manager of the Help Desk, Field Support and Sales Groups
- Hiring and performance management
- Restructured the PSA system and trained personnel to efficiently respond to MAC/Problems/Incidents, Projects, & Escalation Response
- Created Service Kits and Inventory Requisition Process
- Increased CSAT scores from 78% to +95%
- Developed Job Descriptions, conducted reviews, created and implemented 2 year technical and business skills training plan
- Budget and performance to plan
- Conducted Client business reviews with Account Managers
Operations Engineering Manager
FEI Company
01.2012 - 01.2015
- Led the integration of the Manufacturing Engineers from UCT into FEI.
- Developed KSA maps, hiring, training and development plans for Engineers
- Created and implemented metrics for on-going efficiency monitoring and continuous improvement
- Supplier Quality evaluation and escalation response management
- Field installation feedback reviews, investigation, training opportunities and response
- Budget development, including capex, production tooling, salary, travel, IT and training requirements
- Life cycle management from NPI to Sunset and Non-Standard Requests
- Systems Lean Implementation Steering Committee member
Senior Manufacturing Engineer
Ultra Clean Technologies
01.2011 - 01.2012
- An Expert in new product introduction focused on implementing emerging technology into lean production incorporating diverse components from global sources.
Staff Engineer
Coherent
01.2008 - 01.2009
- Subject matter expert and technical project manager accountable for the Auburn plant closure and successful transfer of LDM production lines including CDRH and FDA-regulated items to the third party in Thailand.
Products Program Manager
FEI Company
01.2001 - 01.2008
- A leader for all worldwide Sustaining Engineering, Technical Assistance, and Technical Support Teams for over 700 xP based Single and Dual Beam Systems. Use case review and development of product road-maps through to product end of life. Development of training schedules, trainers and supporting service documentation
- North American Product Engineering Manager
- Integrated the North American Product Engineering teams and Document Control into one.
- Initiation of key cost reduction efforts in Systems and Components through goals and objectives delivered to managers and supervisors yielding over $750,000 in operations expense savings in two-quarters.
- Generated ISO documentation, including DFMA/DFS, Product Identification and Traceability, Failure Analysis, ESD and Change Control.
- Hillsboro Systems Operations Manager
- Planning, development, implementation of manufacturing methods, process and operations, build plan for new and existing Dual Beam and FIB products - high complexity low volume systems.
- Hillsboro Systems Product Engineering Manager
- Evaluation of potential product/technology transfers on a global level for M&A. Developed fiscal year budgets for Systems Product Engineering team. Created Key Process Indicators (KPI) for communicating the effectiveness of the team and process improvement opportunities.
- Senior Product Engineer
- Lead technical product support engineer for small platform systems, electronics, and computers.
Education
Master of Business Administration -
Bachelor of Science - Electronics Engineering Technology
Skills
- Customer focus
- Quality management systems
- Safety regulations
- Production planning
- Failure modes and effects analysis
- Product lifecycle management
- Six sigma methodologies
- Engineering change orders
- Cost reduction strategies
- Workplace layout
- 5S methodology
- Staff supervision
- ISO standards
Certification
Cadence Project Management
HDI Customer SUpport Center Manager
Disney Institute Quality Customer Service
Red Cross First Aid
WHMIS
Workplace Hazard Assessment
Ariel Lifts
Timeline
Production Planning
NXL Technologies
09.2024 - Current
Contract Manufacturing Manager/Quality Manager
Spyder Controls
05.2022 - 03.2024
Family Outreach Worker
Catholic Social Services
03.2020 - 05.2022
Assistant Manager
Fabricland
07.2019 - 12.2019
Instructor -School of Trades and Technologies
Red Deer College
01.2016 - 08.2019
Service/Operations Manager
Bulletproof IT
01.2015 - 05.2016
Operations Engineering Manager
FEI Company
01.2012 - 01.2015
Senior Manufacturing Engineer
Ultra Clean Technologies
01.2011 - 01.2012
Staff Engineer
Coherent
01.2008 - 01.2009
Products Program Manager
FEI Company
01.2001 - 01.2008
Manufacturing Development Engineer
Hewlett-Packard
01.2000
Bachelor of Science - Electronics Engineering Technology
Master of Business Administration -
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