Mel Andre Quiapo
Chula Vista
Summary
Dynamic Crew Leader at McDonald's Restaurant with a proven track record in delivering exceptional customer service and resolving conflicts effectively. Skilled in team leadership and policy enforcement, I trained new staff to uphold high standards, ensuring a professional environment that enhanced customer satisfaction. Committed to excellence in every interaction.
Overview
2
2
years of professional experience
Work History
Crew Leader
McDonald's Restaurant
Chula Vista
02.2022 - 03.2024
- Delivered exceptional customer service by accurately processing orders and payments.
- Greeted customers warmly, ensuring a positive first and last impression.
- Resolved customer complaints promptly with empathy and effective solutions.
- Enforced company policies on attendance, dress code, and break times to maintain standards.
- Provided training to new crew members on proper customer service techniques and store policies.
Education
High School Diploma -
Olympian Highschool
Chula Vista, CA06-2021
Skills
- Team leadership
- Customer service
- Conflict resolution
- Professional appearance
- Policy enforcement
- Task prioritization
Timeline
Crew Leader
McDonald's Restaurant
02.2022 - 03.2024
High School Diploma -
Olympian Highschool
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