Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melissa Jasso

Melissa Jasso

Antioch

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

21
21
years of professional experience

Work History

Sr, Program Project Coordinator

Palo Alto-Stanford Hospital Center
Stanford, CA
05.2016 - Current
  • Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.
  • Handle all requests for information and data
  • Resolve administrative problems and inquiries
  • Prepare written responses to routine enquiries
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
  • Prepare agendas for meetings and prepare schedules
  • Assist with Expense report
  • Assist with the interview process
  • Able to communicate vetted information at all levels of the organization and with internal/external vendors.
  • Able to be highly- and multi- task focused while managing multiple tasks and projects simultaneously across various platforms.
  • Able to understand information flow and solve problems under pressure.
  • Able to manage conflict resolution.
  • Able to adapt and troubleshoot in a unique and quickly changing, fast-paced environment.
  • Able to work with ambiguity.
  • Expert with Outlook scheduling, webex, telepresence and other technology.
  • Experience working in a team environment
  • Experience interacting with senior and executive level staff.
  • Experience managing work and relationships in a volatile environment.
  • Experience with various project management tools and other resources available across the department/organization.
  • Experience managing individuals and project teams.
  • Excellent relationship building and stakeholder management skills.
  • Independent, critical thinker.
  • Demonstration of advanced written, verbal communication and facilitation skills.
  • Active contribution and process improvement to the foundation of the department.
  • Read, understand, comprehend instructions with minimal directions.
  • Understand and respond to multiple personalities and work/management styles.
  • Resource management/utilization knowledge in projects.
  • Able to ensure that effective project tools are in place to monitor project performance.
  • Able to provide effective performance reporting for the customer and company in order to monitor the progress of the project.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Photocopied, distributed and emailed documents to project managers.

Administrative Assistant II

O'Connor Hospital
San Jose, CA
10.2004 - 05.2016
  • Teletracking Administrator, including training of all staff (over 1000 employees) and maintenance of system for the hospital
  • CMMS Administrator for the Verity Health system
  • Coordinated the daily activities of the Multiple departments including all Purchase Request, supply ordering and coordination with various trade for supplies or repairs for all Departments
  • Specific responsibilities including screening and responding to calls, maintaining of calendars, monitoring and responding to e-mail messages and other correspondences as need
  • Experience with Joint Commission, Health Department, OSHPD for EOC survey
  • Assisted with Kronos payroll
  • Assisted with maintaining of the daily Schedule and Master Schedule for the EVS department including the scheduling of PTO, LOA, Transitional.
  • Assisted with the scheduling of all repairs of Equipment for the hospital
  • Assisted with any personnel issues in the EVS and Engineering department including tracking of absences and tardiness of employees
  • Reviewed the SEIU contract in requires to any payroll, scheduling, seniority, bereavement leave for the EVS department per the Contract.
  • Supervised all Transitional Employees on their daily job duty
  • Supervised the Set-up of Conference Rooms in the hospital, in coordination with the different departments of the hospital needs
  • Supervised the ordering of Supplies for the EVS and the Engineering department with vendors

Education

Some College Coursework Completed -

West Valley
Saratoga, California

Skills

  • Performance monitoring
  • Forecasting
  • Specification detailing
  • Virtualization
  • Regulatory compliance
  • Team coordination
  • Hardware and software installation

Timeline

Sr, Program Project Coordinator

Palo Alto-Stanford Hospital Center
05.2016 - Current

Administrative Assistant II

O'Connor Hospital
10.2004 - 05.2016

Some College Coursework Completed -

West Valley
Melissa Jasso