Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mekail Dhamija

Edmonton,AB

Summary

Versatile and results-oriented professional with experience at Lions Village, adept in customer service and problem-solving. Excelled in maintaining confidentiality and enhancing customer satisfaction, showcasing strong stress tolerance and language fluency. Proven track record of improving efficiency and delivering high-quality outcomes across diverse roles.

Overview

1
1
year of professional experience

Work History

Call Receptionist

Lions Village
07.2024 - Current
  • Improved efficiency in message delivery, taking clear and concise notes for recipient action.
  • Adapted communication style according to caller needs, demonstrating cultural sensitivity as required.
  • Upheld confidentiality standards, ensuring sensitive information was protected during all phone interactions.
  • Contributed to team success, collaborating with colleagues to share best practices for call handling.

Food Runner

Fumaca Brazilian Steakhouse
02.2024 - Current

Family owned only work here on occasion if it fits in my schedule.

Brazilian style restaurant in charge of severing meets.

In charge of dishes at the end of the night.

Pressure Washer

Pressure Bros
05.2024 - 06.2024
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
  • Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.

Host

Earls
08.2023 - 10.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Diploma - Highschool

Holy Trinty
Mekail Dhamija
05.2024

Skills

Language Fluency

Typing Speed

Building rapport

Assertiveness

Stress Tolerance

Maintaining records

Work Prioritization

File Management

Customer Service

Problem-Solving

Multitasking

Accomplishments

2023-defensive player of the year

2024 city all star (CB)

3 times divisional football city champions

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional

Timeline

Call Receptionist

Lions Village
07.2024 - Current

Pressure Washer

Pressure Bros
05.2024 - 06.2024

Food Runner

Fumaca Brazilian Steakhouse
02.2024 - Current

Host

Earls
08.2023 - 10.2023

Diploma - Highschool

Holy Trinty
Mekail Dhamija