Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant and Phlebotomist
Zuckerberg San Francisco General Hospital And Trauma Center
02.2024 - Current
Increased patient satisfaction by providing compassionate and efficient pediatric care.
Educated parents on proper child healthcare practices, promoting overall family wellbeing.
Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Medical Assistant
Sutter Health
04.2023 - 11.2023
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Documented patient interactions and interventions in EPIC EMR.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomy Technician
Vestra Labs
07.2021 - 02.2023
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Oversaw in-person and curbside patient registration and processing.
Collected and treated patient samples to test for COVID-19 infection.
Donned and removed personal protective equipment (PPE) per company protocols.
Processed positive and negative test responses according to established protocols and reporting requirements.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Before and After School Care Assistant
Leaders Of Tomorrow
07.2022 - 01.2023
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Supervised learning groups of students in classroom stations.
Supported student physical, mental and social development using classroom games and activities.
Fostered team collaboration between students through group projects.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained child-friendly environment by allowing frequent access to outdoor activities.
Read and told stories to promote and support overall language development.
Engaged with children individually to encourage physical activity and academic curiosity.
Created and implemented diverse educational strategies to boost development.
Promoted language development skills through reading and storytelling.
Medical Assistant
Spring Medical Clinic
04.2021 - 07.2022
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained client medical history, medication information, symptoms, and allergies.
Completed clinical procedures and gathered patient data for interpretation by physician.
Taught patients about medications, procedures, and care plan instructions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed medical records management, including filing, organizing and scanning documents.
Used EPIC to schedule appointments for doctor visits and procedures.
Covid Screener
Pinnacle Training
04.2020 - 11.2020
Checked equipment during each shift to assess functionality.
Complied with all federal, state and local regulations as well as company rules.
Protected confidentiality of data by using security techniques including passwords.
ED Hold Traveler at Zuckerberg San Francisco General Hospital And Trauma CenterED Hold Traveler at Zuckerberg San Francisco General Hospital And Trauma Center
Student nurse at Zuckerberg San Francisco General Hospital and Trauma CenterStudent nurse at Zuckerberg San Francisco General Hospital and Trauma Center
Student Administrative Medical Assistant at Zuckerberg San Francisco General Hospital and Trauma CenterStudent Administrative Medical Assistant at Zuckerberg San Francisco General Hospital and Trauma Center