MEIJIA GENG
69 15968 82Ave, Surrey,BC
Summary
To obtain the Admissions Services Student Worker role, utilizing my organizational skills to excel in multitasking and teamwork and embracing opportunities to grow.
Overview
4
4
years of professional experience
Work History
Yearbook Team Lead
Fleetwood Park Secondary School
09.2021 - 06.2022
- Worked different stations to provide optimal coverage and meet production goals. Functioned adeptly as a photographer, digital designer, layout designer, and editor.
- Adjusted equipment to meet different productivity levels.
- Collaborated closely with students and school personnel to effectively maintain project timelines and schedules.
- Participated in regular weekly meetings led by the supervisor to provide project updates and review progress.
Customer Service Lead
Valmount Hotel
07.2021 - 09.2021
- Supervised part-time junior staff members by providing guidance, and scheduling to ensure efficient workflow.
- Resolved customer service issues and complaints using company processes and policies and provided updates to customers.
- Provided coverage for both housekeeping and front-desk operations during periods of understaffing.
- Effectively oversaw the administration of bookings through both online and telephonic systems.
Student Council Volunteer
Fleetwood Park Secondary School Student Council
08.2020 - 11.2020
- Volunteered for school and fund-raising events.
Backstage Crew Member
Fraser Valley Chinese Community
01.2019 - 01.2019
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Assisted crews with set building.
- Assisted with audience with disabilities to check-in/out.
Cashier and Costumer Service Team Lead
Diji Booth, FAN Expo
08.2018 - 08.2018
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Biotechnology & Chemistry
Trinity Western University
Langley, BC06.2026
Skills
- Customer Service
- Effective reading, speaking and writing skills in Mandarin
- Inventory Management
- Merchandise Packaging
- Microsoft Office and Adobe Suite
- Reservation Processing
- Team Collaboration
Timeline
Yearbook Team Lead
Fleetwood Park Secondary School
09.2021 - 06.2022
Customer Service Lead
Valmount Hotel
07.2021 - 09.2021
Student Council Volunteer
Fleetwood Park Secondary School Student Council
08.2020 - 11.2020
Backstage Crew Member
Fraser Valley Chinese Community
01.2019 - 01.2019
Cashier and Costumer Service Team Lead
Diji Booth, FAN Expo
08.2018 - 08.2018
Bachelor of Science - Biotechnology & Chemistry
Trinity Western University
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