Meighan Groves

• Provide excellent customer service and assist customers with product inquiries
• Verify customer age by checking identification to comply with legal drinking age requirements
• Stock shelves, organize inventory, and ensure products are properly displayed
• Handle cash and card transactions accurately and efficiently
• Maintain a clean and organized store environment
• Adhere to all legal and safety regulations related to alcohol sales
• Ensure a positive shopping experience by providing helpful recommendations and advice
• Support team members and contribute to a smooth daily operation

• Assist the Team Leader in managing inventory, including ordering and receiving seafood products
• Ensure compliance with food safety regulations
• Train and mentor team members on seafood handling procedures and customer service
• Provide excellent customer service and resolve inquiries or concerns
• Collaborate with the Team Leader to develop strategies to drive department sales and meet financial goals
• Assist with scheduling, performance evaluations, and administrative tasks
• Execute daily tasks on financials, creating sales opportunities and goals for the department

Seafood Team Representative for:

• FSET Food Safety Team
• Work Safety Training/On Point Team
• Team Trainer
• Weekly Financial Audits

• Inventory management: Ordering stock, generating POs/Invoices, Inventory count.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Provided excellent customer service, approving returns, and handling customer complaints.
• Collaborated with other departments within the store to ensure a smooth and efficient operation.
• Working with Sale Reps in accepting deals for new products and creating eye-catching Displays/End Caps
• Maintaining great relationships with Vendors
• Running and Booking Demos for new and existing items
• Ability to work pallets of stock in a timely manner
• Operating all functions of a Commercial Loading Bay
• Awards: 4x Employee of the Month

• Active behavioral development with children ages 3-20
• Childcare and Education from Kindergarten to High School
• Therapy programming and development
• Provided and Assisted with OT and SLP therapies
• Data management and progress tracking
• Creating lesson plans for educational development
• Supportive of team environment with co-facilitating for best care practices

Training Received:

• Early Education ECE
• Education Assistant EA
• Supporting Individuals through Valued Attachments SIVA
• Crisis Training for working with at risk youths

• Awards : Employee of the Month

• Successful Team Management
• Increased sales performance through effective upselling techniques and staff training initiatives.
• Daily Inventory management
• Completed store opening and closing procedures and balanced tills.
• Fully trained on Bar/Drink making procedures in compliance with Starbucks Standards
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Merchandising, Stocking
• Retail Sales Storefront

Promoted to Barista Trainer :

• Successfully trained 40+ baristas
• Created training plans for different skill sets
• Able to break down instruction successfully
• Guided new team members with comprehensive leadership
• Motivated staff to complete their goals and help foster a great work environment
• Awards:
• Partner of the Quarter (2018)
• Mug award
• Bean award x3