Mehvan Hassan

• Supported senior mechanics in diagnosing and repairing complex vehicle issues, enhancing overall service quality.
• Performed routine maintenance on Hyundai vehicles, ensuring optimal performance.
• Performed basic maintenance and repair services on vehicles such as changing oil, replacing air filters, rotating tires, and inspecting brakes.
• Repaired or replaced parts such as alternators, starters, water pumps, radiators, fuel pumps, ignition coils, and spark plugs.
• Inspected vehicles for safety issues such as worn brake pads or fluid leaks.
• Engaged in ongoing training to stay updated on Hyundai's latest technologies.
• Communicated effectively with customers regarding service needs and repair options.
• Kept workspace clean and organized, contributing to a safer and more efficient work environment.
• Trained and guided team members on repair and maintenance techniques, fostering skill development and consistency.

• Performed onsite repairs of equipment at customer locations, ensuring minimal downtime for clients.
• Diagnosed problems and implemented solutions for diverse customer issues, enhancing service delivery.
• Installed new systems according to manufacturer specifications.

• Switched out batteries, changed tires and unlocked car doors

• Managed daily operations of dispatch team, enhancing workflow and improving customer service.
• Monitored drivers' performance for compliance with safety regulations and route optimization, contributing to on-time deliveries.
• Resolved customer complaints about late or incomplete deliveries, collaborating with logistics teams to implement effective solutions.
• Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.

• Trained new employees in customer service, product knowledge, and cash handling to ensure consistent service standards.
• Monitored store operations to ensure compliance with company policies and procedures.
• Monitored stockroom orders and restocked shelves to maintain optimal inventory levels and support store operations.
• Cultivated strong working relationships with staff, customers, and vendors to enhance collaboration and service quality.