Mehulkumar Makwana
Grande Prairie,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Support Liaison
Mountain Plains Community Services Society Of The
04.2021 - Current
- Contributed to the successful execution of company-wide initiatives through diligent tracking of project milestones and deliverables.
- Collaborated with internal departments to develop cohesive strategies for achieving company goals.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Coordinated events and meetings with internal and external stakeholders to better understand needs and address concerns.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
Mobile and Smart Living Advisor
Best Buy Inc Canada
09.2019 - 03.2021
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Education
Diploma in Business Administration -
Northwestern Polytechnic / GPRC
Grande Prairie, AB12.2021
Bachelor of Science - Computer Application
Sardar Patel University
India03.2018
Skills
Time Management
Multitasking and Organization
Staff Supervision
Customer Service
Documentation
Customer Service Support
Supervisor Collaboration
Computer Proficiency
Inventory Management
Employee Training
Microsoft Office
Order Entry
Timeline
Support Liaison
Mountain Plains Community Services Society Of The
04.2021 - Current
Mobile and Smart Living Advisor
Best Buy Inc Canada
09.2019 - 03.2021
Diploma in Business Administration -
Northwestern Polytechnic / GPRC
Bachelor of Science - Computer Application
Sardar Patel University
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