MEHTAJ KAUR MATHAROO
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude holding experience of 9 years in multiple organizations in different roles including team lead, banker, Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Ready to help team achieve company goals. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Customer service representative
DOLLARAMA
- Handle cash counter
- Updating the stock on regular basis.
IELTS INSTRUCTOR
MANITOBA INTRNATIONAL
03.2014
- One year in management for recruiting people
- Instructed A-level students in English
- Taught and taken Grammar classes too
- Valuable experience in teaching a global language
Operation Specialist
Skip The Dishes
09.2021 - Current
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies.
- Optimized resource allocation, ensuring projects were completed on time and within budget.
- Monitored key performance indicators, taking corrective actions when necessary to achieve targets.
ASSISTANT MANAGER
AXIS BANK LTD
- 11.2019
- Experience in Retail banking as ASSISTANT MANAGER managing operations in Branch banking and determining the demands for products and service offered by organization
- Experienced, well-connected recruiting professional with powerful listening and communication skills and the ability to build strong relationships with hiring managers in every field
- Expertise in sourcing, selection, behavioral interviewing, and relationship management
- Flawless record with handling cash flow
- Managing banking operations inclusive of implementing shot/long term plans, managing team with focus on excelling business targets
- Implemented training processes for newly hired employees and supervised department managers, shift leads also on work
- Managing customer centric operation, forwarding instructions to the concerned department and ensuring customer satisfaction of achieving delivery and service quality norms with minimum TAT
- Top rated staff in 4 years in sales and operations
- Speciality in Forex remittances
- Won TITLES for FOREX remittances and sales performances.
Education
APPLIED HUMAN RESOURCE MANAGEMENT -
University of Manitoba
01.2020
BACHELORS OF INFORMATION TECHNOLOY -
Punjab Technical University
01.2014
SENIOR SECONDARY EDUCATION -
PSEB
01.2009
Skills
- Well versed with MS-OFFICE, MS-EXCEL
- Problem-solving abilities
- Active Listening, Critical Thinking
- Customer Service and Relations
- Money handling abilities
- Operates PHP
- Easily adaptable to changing circumstances and new situation
- Always ready to take responsibility and believe in Team work
- Self-motivated, logical thinking ability and positive attitude
Languages
English
Hindi
Punjabi
Availability
Weekdays and Weekends all day
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Scrum certification
Accomplishments
Forex Titles.
Interests
Travelling
Timeline
Operation Specialist
Skip The Dishes
09.2021 - Current
IELTS INSTRUCTOR
MANITOBA INTRNATIONAL
03.2014
Customer service representative
DOLLARAMA
ASSISTANT MANAGER
AXIS BANK LTD
- 11.2019
APPLIED HUMAN RESOURCE MANAGEMENT -
University of Manitoba
BACHELORS OF INFORMATION TECHNOLOY -
Punjab Technical University
SENIOR SECONDARY EDUCATION -
PSEB
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