Mehtab Goraya

• Communicated with clients politely and professionally, maintaining excellent working relationships.
• Kept accurate driving hours records and complied with tachograph laws.
• Handled all documentation required at checkpoints promptly, avoiding delays in delivery.
• Planned and navigated routes using excellent road network knowledge.

•Successfully delivered critical medical supplies within tight frames.
•Received positive feedback from medical staff for efficient and reliable delivery service.
•Contributed to improving the overall efficiency of hospital operations through optimized delivery vehicle and equipment.
•Maintained a clean and organized delivery vehicle and equipment.
•Communicated with medical staff, patients and their families, ensuring clear instructions and updates.
•Teamwork is the best key and also collaborated seamlessly with physicians, nurses, and other healthcare professionals to ensure smooth delivery processes.

• Manoeuvred and parked vehicles safely, using hazard control.
• Handled delivery issues such as damaged or missing stock.
• Notified supervisor of any customer or delivery problems.
• Transported goods, liquids, or materials in line with delivery requirements.
• Loaded and unloaded goods using forklift trucks and following safety standards.
• Delivered goods on time by adhering strictly to schedules and routes.
• Performed minor repair tasks on lorry when necessary, averting major breakdowns.
• Ensured vehicle cleanliness for professional representation of company image.

• Supported management by reporting lorry abnormalities and mechanical problems for corrective action.
• Hooked and unhooked trailers from tractor and converter dollies.
• Performed loading and offloading of trucks, using pallet jacks and forklift trucks.
• Completed delivery documentation promptly to track orders and incidents.
• Conducted emergency roadside repairs, including changing tyres, replacing light bulbs and installing fuses and tyre chains.
• Improved customer satisfaction by providing timely and efficient service.
• Transported heavy loads without damage to destinations across country.
• Utilised navigational apps proficiently to locate delivery addresses quickly.
• Transported goods, liquids, or materials in line with delivery requirements.
• Handled paperwork related to deliveries, resulting in organised records.

• Manoeuvred and parked vehicles safely, using hazard control.
• Reacted decisively and quickly to protect spoilage.
• Completed delivery documentation promptly to track orders and incidents.
• Managed high-volume HGV deliveries across rural areas, manoeuvring vehicles effectively in tight spaces.
• Balanced and handled expense accounts for each trip.
• Maintained high safety standards with regular truck check-ups and maintenance.
• Updated customers of service delays for optimised clarity on delivery times.
• Notified supervisor of any customer or delivery problems.
• Implemented clever tricks and techniques to minimise fuel consumption, resulting in reduced costs.

• Accepted customer payments for tickets and issued papers for admission to events.
• Handled returns and exchanges following company policies, resulting in satisfied customers.
• Recommended products and services to customers based on requirements.
• Wrapped and bagged purchases for customers to easily carry items without damage.
• Scanned products quickly, memorising codes and prices for unmarked products.
• Redeemed stamps and vouchers against transactions.
• Checked notes carefully to spot counterfeit currency.