Mehrzad Montazeri
Newmarket,ON
Summary
Dynamic professional with a proven track record at Farm Boy, excelling in customer service and conflict resolution. Adept at emergency response and enforcing safety regulations, I foster strong relationships with patrons while ensuring a secure environment. Committed to delivering exceptional support and maintaining high standards of professionalism in all interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Town of Newmarket
Newmarket, Ontario
09.2023 - Current
- Reported any unsafe conditions or suspicious activity to management immediately.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Responded quickly to medical emergencies in the pool area.
- Enforced all safety regulations and posted rules for patrons.
Customer Service Representative
Farm Boy
Newmarket, Ontario
08.2021 - 09.2023
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Newmarket High School
Newmarket, ON06-2024
Bachelor of Technology - Biotechnology
Mcmaster University
Hamilton, ONSkills
- Emergency response
- Problem solving
- Communication skills
- Conflict resolution
- Customer service
- First aid and CPR
- Patron support
- Physical fitness
- Team collaboration
- Safety regulation enforcement
Languages
Persian
Professional
English
Full Professional
Certification
- Standard First Aid + CPR C
- High Five Certification
References
References available upon request.
Timeline
Lifeguard
Town of Newmarket
09.2023 - Current
Customer Service Representative
Farm Boy
08.2021 - 09.2023
High School Diploma -
Newmarket High School
Bachelor of Technology - Biotechnology
Mcmaster University
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