MEHRNOUSH MOSLEMI
Coquitlam,BC
Summary
My few months of working at Brava Salon is considered a good experience for my Canadian work in dealing with customers.
In addition my tenure at Amir Sazan Engineering Company, where my exceptional skills in customer service and time management caused exhibited Using my administrative support expertise and teamwork skills, I significantly increased workplace efficiency and customer satisfaction.
Furthermore, my work experience in Pazgine Advertising Company led to my active approach and skill in office management and administrative tasks.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Brava Salon
Coquitlam, BC
02.2024 - Current
- Answer phone calls and making appointments base on hairstylists' schedule
- Greeted clients at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated and confirmed appointments and meetings
Office Manager
Amir Sazan Engineering Company
Arak, Iran
11.2020 - 10.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Maintained computer and physical filing systems
- Updated reports, managed accounts, and generated reports for company database.
Administrative Assistant to the General Manager
Pazgineh Advertising Company
Arak, Iran
06.2016 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to company employees by copying, faxing, and filing documents
- Maintained office supplies inventory by checking stock and ordering new supplies
- Responded to inquiries from callers seeking information.
- Improved office efficiency by streamlining administrative processes and implementing new organizational systems.
- Edited documents to improve accuracy of language, flow, and readability.
Education
Master Of Business Administration - General Business Studies
Multi Media University
Cyberjaya, MalaysiaInternational Computer Driving Licence (ICDL) - Microsoft Office
Vocational And Training School
IranSkills
- Customer Service
- Team Collaboration
- Scheduling
- Microsoft office
- Office Organization
- Files Organization
- Administrative Support
- Mail Sorting
- Business Administration
- Administrative Skills
- Researching skills
- Photo and Video Editing
- Advertising
- Social Media
Timeline
Front Desk Receptionist
Brava Salon
02.2024 - Current
Office Manager
Amir Sazan Engineering Company
11.2020 - 10.2023
Administrative Assistant to the General Manager
Pazgineh Advertising Company
06.2016 - 04.2019
Master Of Business Administration - General Business Studies
Multi Media University
International Computer Driving Licence (ICDL) - Microsoft Office
Vocational And Training School