Mehrbod Rostami
Innisfil,ON
Summary
Dynamic team leader with a proven track record at Bluenotes/YMINC, skilled in coaching and mentoring. Enhanced customer satisfaction through relationship building and conflict resolution. Committed to excellence, I foster teamwork and promote a positive work environment, ensuring operational
Overview
4
4
years of professional experience
Work History
Team Lead
Bluenotes/YmINC
09.2024 - 02.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Sales Associate
Hudson's Bay
07.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Tim Hortons
06.2022 - 08.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
High School Diploma -
Newmarket High School
Newmarket06-2023
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Languages
French
English
Persian
Timeline
Team Lead
Bluenotes/YmINC
09.2024 - 02.2025
Sales Associate
Tim Hortons
06.2022 - 08.2022
Sales Associate
Hudson's Bay
07.2021 - 11.2022
High School Diploma -
Newmarket High School
Similar Profiles
CAROLANN CROWDERCAROLANN CROWDER
Assistant Manager at BluenotesAssistant Manager at Bluenotes
Foram ShahForam Shah
Manager in Training at Thrifty's by BluenotesManager in Training at Thrifty's by Bluenotes
Anmolpreet KaurAnmolpreet Kaur
Sales Associate at BluenotesSales Associate at Bluenotes