Mehrab Paryad
Thornhill,ON
Summary
Dynamic and dependable, I excel in fast-paced environments, as demonstrated at Luxe Richmond Restaurant and Cafe Landwer. Skilled in mixology and customer service, I boosted sales through personalized beverage creation and fostered loyalty with exceptional service. My ability to manage high volumes and maintain a positive team dynamic showcases my multitasking prowess and team player attitude.
Overview
1
1
year of professional experience
Work History
Bartender
Luxe Richmond Restaurant
07.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Barista
Cafe Landwer
03.2024 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Seneca College of Applied Arts And Technology
North York, NoneSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Handling difficult customers
- Payment processing
- Menu memorization
- Alcohol awareness
- New hire training
- Classic cocktails
- Staff management
- Garnishing drinks
- Mixology
- Bar restocking
- Honest and dependable
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Bartender
Luxe Richmond Restaurant
07.2024 - 02.2025
Barista
Cafe Landwer
03.2024 - 11.2024
Seneca College of Applied Arts And Technology