Summary
Overview
Work History
Skills
Certification
Timeline
Generic
Mehrab Moghaddam

Mehrab Moghaddam

Richmond Hill,ON

Summary

  • With more than 11 years of experience in different coffee shop, restaurants, Cafe & bakery
  • Responsible for managing and training personnel while ensuring continuous compliance with health and safety standards.
  • Team player with an exceptional communications facilitating efficient production.
  • Able to work well under pressure in a fast-paced environment.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Barista /Senior Project Manager

Koorosh Twin Tower Coffee Shop
01.2023 - 05.2023
  • Responsible for interior designing and furnishing the coffee shop
  • Purchased and installed new equipments and appliances
  • Designed and crafted menu
  • Provided health and safety training for the staff
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.


Chef Assistant

Nikan Mehr Restuarant & coffeeShop
06.2022 - 09.2023


• Strategized and implemented operation guidelines
• Negotiated and communicated with relevant vendors/suppliers
• Designed and crafted Menu

• Prepared budget planning
• Organized the shop's opening ceremony

  • Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
  • Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.

Manager

Alak Dolak Fast Food & Game Parlour
03.2020 - 06.2022
  • Managed multiple activities and competing priorities using time management and delegation skills.
  • Managed staff allocation and scheduling based on peak trading times.
  • Motivated teams to meet performance targets by awarding achievements and celebrating milestones.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.

Assistant Barista

Palladium Coffee Shop
02.2020 - 09.2021


  • Enhanced customer satisfaction by providing efficient and friendly service while preparing beverages.
  • Assisted in maintaining a clean and organized workspace for excellent cafe presentation and efficient workflow.
  • Create a new drink
  • Evaluated market conditions and competitor actions to develop successful marketing strategies.
  • Decoration of drinks and desserts
  • Preparation Hot and cold drinks
  • Coffee machine operator

Manager

Palladium Confectionary & Bread
04.2019 - 02.2021
  • Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success.
  • Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
  • Managed team by offering support and constructive feedback to improve skills and maximize potential.
  • Maintained a positive, professional working environment to optimize staff and customer satisfaction.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Pizza Chef Assistant /Manager

Khatoon Pizza & Fast Food
01.2013 - 02.2019


  • Prepared and served popular well-loved menu items with happy and friendly attitude.
  • Addressed and resolved employee matters during shift management, including work schedules, complaints, queries and conflicts.
  • Monitored employee operations throughout service processes, providing extra guidance and support to those underachieving.
  • Conducted spot inspections on kitchen cleanliness, reinforcing high standards of cleanliness.
  • Improved pizza production efficiency by streamlining
  • ingredient preparation and dough handling techniques.
  • Collaborated with head chef to develop new pizza recipes, resulting in increased menu variety and guest praise.
  • Assisted in inventory management, contributing to reduced waste and improved cost control measures.
  • Preparing and baking all kinds of pizzas

Skills

  • Quality Focused
  • Confidentiality and discretion
  • Strong work ethic
  • Eye for accuracy
  • Menu item familiarity
  • Knife Skills
  • Menu Planning
  • Food Handling
  • Sanitation Practices
  • Cooking Techniques
  • Menu Supervision
  • Cash Handling
  • Menu Memorization
  • Food Preparation
  • Espresso Machine Operation
  • Food Running
  • Basic Accounting
  • Customer Service

Certification

  • International Chef Course
  • International Sauces Preparation Course
  • Health & Safety Course
  • Barista coffeeShop Course
  • Repair & Maintenance of the Espresso Machine

Timeline

Barista /Senior Project Manager

Koorosh Twin Tower Coffee Shop
01.2023 - 05.2023

Chef Assistant

Nikan Mehr Restuarant & coffeeShop
06.2022 - 09.2023

Manager

Alak Dolak Fast Food & Game Parlour
03.2020 - 06.2022

Assistant Barista

Palladium Coffee Shop
02.2020 - 09.2021

Manager

Palladium Confectionary & Bread
04.2019 - 02.2021

Pizza Chef Assistant /Manager

Khatoon Pizza & Fast Food
01.2013 - 02.2019
Mehrab Moghaddam