Mehr Ekhlaspour

• Conducted in-depth user research with individuals with brain injuries, uncovering critical pain points and identifying key opportunities for product improvement.
• Documented accessibility issues in the design system and collaborated closely with designers and developers to ensure inclusive, WCAG-compliant solutions.

• Developed responsive designs to ensure optimal performance on various devices and platforms.
• Presented design concepts to executive leadership, effectively communicating rationale behind decisions and advocating for user-centric approaches.
• Enhanced user experience by designing intuitive navigation and visually engaging interfaces.

• Conducted a UX evaluation of Beneva's online home and auto insurance quoting system through heuristic analysis, usability testing, and user surveys.
• Then we provided data-driven recommendations to improve usability and overall user satisfaction.
• Enhanced user satisfaction by conducting comprehensive usability testing and implementing data-driven design improvements.

Conducted heuristic evaluations and usability testing on an educational platform for ice-breaking games, generating actionable insights and recommendations to enhance usability and promote a more inclusive learning experience.