Mehnaz Siddique
Student
Vancouver,BC
Summary
Driven and results-oriented, professionally seeking a challenging career opportunity where I can leverage my contribution to the success of the organization. I am dedicated to continuous learning, growth and achieving both personal and professional goals while making a meaningful impact
Overview
1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Manager
Collection By Roy
Narayanganj, Dhaka, Bangladesh
01.2023 - 08.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Store Team Leader
Time Limit BD
Narayanganj, Dhaka , Bangladesh
08.2022 - 08.2023
- Created staff schedules, approved requested time off and updated reports.
- Managed team workload to reach sales targets.
- Supervised payroll corrections for accuracy and duplications.
- Increased sales revenue each quarter.
- Worked with customer service representatives to handle escalated customer issues.
- Assisted with general maintenance of store to keep environment perpetually clean and presentable.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Answered product questions and assisted customers in selection and checkout.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Submitted orders for new inventory.
- Walked around facility frequently to check activities.
- Maintained guest-friendly environment to drive sales, repeat business and service.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Education
MBA -
University Canada West
Vancouver, BC 09.2023 - Current
Bachelor of Social Science - Economics
National University
Narayanganj, Bangladesh 02.2015 - 10.2019
Skills
Staff Management
Negotiation
Team Building
Refunds and exchanges
Cash Handling
Basic math skills
Product knowledge
Decision-Making
Flexible and Adaptable
Organization and Time Management
Attention to Detail
Teamwork and Collaboration
Problem-Solving
Active Listening
Dependable and Responsible
Communication
Workplace organization
Cooking , Painting
I am so fond of these two things and have peak patience level to do these. I have a passion for art, whatever the art is about. That's why I have done courses to encourage my hobbies.
Timeline
MBA -
University Canada West
09.2023 - Current
Manager
Collection By Roy
01.2023 - 08.2023
Store Team Leader
Time Limit BD
08.2022 - 08.2023
Bachelor of Social Science - Economics
National University
02.2015 - 10.2019