Driven and results-oriented, professionally seeking a challenging career opportunity where I can leverage my contribution to the success of the organization. I am dedicated to continuous learning, growth and achieving both personal and professional goals while making a meaningful impact
Overview
1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Manager
Collection By Roy
Narayanganj, Dhaka, Bangladesh
01.2023 - 08.2023
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Accomplished multiple tasks within established timeframes.
Developed and maintained relationships with customers and suppliers through account development.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for employees and patrons.
Improved safety procedures to create safe working conditions for workers.
Store Team Leader
Time Limit BD
Narayanganj, Dhaka , Bangladesh
08.2022 - 08.2023
Created staff schedules, approved requested time off and updated reports.
Managed team workload to reach sales targets.
Supervised payroll corrections for accuracy and duplications.
Increased sales revenue each quarter.
Worked with customer service representatives to handle escalated customer issues.
Assisted with general maintenance of store to keep environment perpetually clean and presentable.
Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Answered product questions and assisted customers in selection and checkout.
Maintained customer satisfaction with quick and professional handling of product returns.
Built relationships with team members to encourage willingness to address concerns and issues.
Submitted orders for new inventory.
Walked around facility frequently to check activities.
Maintained guest-friendly environment to drive sales, repeat business and service.
Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Education
MBA -
University Canada West
Vancouver, BC
09.2023 - Current
Bachelor of Social Science - Economics
National University
Narayanganj, Bangladesh
02.2015 - 10.2019
Skills
Staff Management
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Cooking , Painting
I am so fond of these two things and have peak patience level to do these. I have a passion for art, whatever the art is about. That's why I have done courses to encourage my hobbies.
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