Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl Cookies
03.2023 - Current
Complied with health and safety codes to protect staff and customers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Managed customer service operations, including taking orders and resolving complaints.
Resolved customer concerns with positive approach and constructive strategies.
Processed customer orders and payment transactions.
Ice Cream Server
Marble Slab
01.2022 - 12.2022
Greeted incoming customers and provided reliable, friendly customer service.
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Kept tidy and organized area to comply with cleanliness standards.
Maintained menu knowledge to provide recommendations and answers to customer questions.