MEHEDI HASAN ARIF
Winnipeg,Canada
Summary
Network and System Administrator with hands-on experience at MITT, an expert in system security and virtualization. Proven ability to enhance system performance, system security and optimize hardware functionality. Recognized for delivering exceptional technical support and strong customer relationships, ensuring seamless IT operations and user satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Banquet Server
RBC Convention Centre Winnipeg
Winnipeg, Canada
04.2024 - Current
- Provided attentive and personalized customer services while responding to their needs
- Collaborated with kitchen staff to accommodate special dietary needs
- Recognized as a server of the month 3 times
Network and System Administrator (Work-Practicum)
Manitoba Institute of Trades and Technology
Winnipeg, MB
01.2025 - 04.2025
- Diagnosed, troubleshot and resolved hardware and system problems.
- Provided guidance on best practices related to system administration procedures.
- Configured and maintained system hardware, software and network components.
- Analyzed equipment performance records to determine need for repair or replacement.
- Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
Help Desk Support Specialist
Staff Asia
Sylhet, Bangladesh
- Assisted users with basic hardware and software issues.
- Responded to support tickets and provided troubleshooting guidance.
- Documented common issues and for the advanced problem took assistance from hierarchy
- Entered and managed data related to IT inventory and assets.
- Assisted in organizing and monitoring IT documentation.
Education
Network And System Administrator -
Manitoba Institute of Trades And Technology
Winnipeg, CA04-2025
HSC Class 12 Science -
The Bud's Residential Model School & College
Sylhet, Bangladesh01.2021
Skills
- Network administration
- System Security
- Technical support
- Virtualization
- Server management
- Active directory
- Hardware and software installation
- Customer service
- Technical documentation
Certification
- Cisco Certified Ethical Hacker
- Cisco Certified in Network Defense
- Microsoft Azure certified
- Cisco Certified Introductory Cyber security
- Cisco Certified Introductory Data Science
Course Completions
- CompTIA Security+, CompTIA Server+, Red Hat I, CCNA, Microsoft Azure (Certified)
- MS 365 Messaging, Technical Writing & Documentation
- CS50 Introduction to Computer Science (Harvard University) Online
References
References available upon request.
Timeline
Network and System Administrator (Work-Practicum)
Manitoba Institute of Trades and Technology
01.2025 - 04.2025
Banquet Server
RBC Convention Centre Winnipeg
04.2024 - Current
Help Desk Support Specialist
Staff Asia
- Cisco Certified Ethical Hacker
- Cisco Certified in Network Defense
- Microsoft Azure certified
- Cisco Certified Introductory Cyber security
- Cisco Certified Introductory Data Science
Network And System Administrator -
Manitoba Institute of Trades And Technology
HSC Class 12 Science -
The Bud's Residential Model School & College
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