Mehdi Hamrani
Moncton,NB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
Forever Living Products International
05.2021 - 07.2022
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained high levels of customer retention with proactive relationship-building strategies.
Elderly Caregiver
Elderly Care Home Dely Ibrahim
02.2020 - 04.2021
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication administration for old people, ensuring proper dosages and adherence to prescribed schedules.
Customer Service Cashier
Dylia Market
05.2019 - 08.2019
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
2nd Years - Science De Gestion
University of Mouloud Maamri Tizi Ouzou
Tizi-Ouzou AlgeriaMarketing
Collège Communautaire Du Nouveau-Brunswick
Dieppe, NB06.2025
High School Deploma - Management And Economics
Aoudia Ali Iferhounnene
Iferhounnen Tizi Ouzou Algeria 09.2020
Skills
- Live chat support
- Account Management
- Flexibility
- Organization
- Finishing work
- Workplace Safety
- Customer Service
- Dynamic Movement
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Professional Working
Kabyle
Native or Bilingual
Certification
- Certified Forklift Driver, Dsquare.
- Driver's License - Classe 5.
Timeline
Customer Service Sales Representative
Forever Living Products International
05.2021 - 07.2022
Elderly Caregiver
Elderly Care Home Dely Ibrahim
02.2020 - 04.2021
Customer Service Cashier
Dylia Market
05.2019 - 08.2019
2nd Years - Science De Gestion
University of Mouloud Maamri Tizi Ouzou
Marketing
Collège Communautaire Du Nouveau-Brunswick
High School Deploma - Management And Economics
Aoudia Ali Iferhounnene