Mehdi Dehghan
Thornhill,ON
Summary
Seeking a position in your company, benefiting your organization with my responsibility, collaboration skills and my honesty, positive motion personality. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Seller
Stonica Group Inc
01.2022 - 06.2023
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Developed and implemented customer service policies and procedures to apply best practices and establish quality standards.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Online selling admin
Prestige4construction
03.2021 - 03.2022
- Managed invoicing and payment processing operations.
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
- Handled account payments and provided information regarding outstanding balances.
Cashier
Spot exchange
08.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Science - Biomedical Science
York University
Toronto, ON05.2027
Skills
- Fluent in speaking and writing Farsi, English and Arabic
- Gave a school council presentation at Henderson ave PS In 2019
- I was a presenter for Persian school in April 2017
- It is an important skill because I can speak with many customers, and they will come back since they can easily speak and order
- I have a strong collaboration skill which helped me in my last job as a cashier, which worked with other workers to make a better time for customers
- I always play sports that require collaboration such as soccer which I always have good collaboration with my teammates
- I always work better when I collaborate with others
- I have got collaboration award of the month in my school
- Cash Handling
- Returns Processing
- Customer Assistance
- ID Verification
- Drawer Balancing
- Customer Service
- Payment Processing
- Money Handling
Accomplishments
- Honor roll 2017-2021
- Student of the month, 2017
- Championship in the boy's soccer tournament 2019
Availability
3pm - 11pm, Open availability
References
- Massi jahanbani Business owner, Prestige4construction, Prestige4constructionltd@gmail.com
- Mohammad Nahich, Employee, (416) 666-1614
- Hassan Abedi, Business owner, Golden Sun, Javanpouya1@gmail.com, (647) 740-7403
Extra Curricular Experience
- Henderson Ave P.S, Toronto, Ontario, 2019
- Math Club, 2020
Hobbies And Interests
- Playing soccer
- Playing video games
- Coding
- Running
- Playing piano
- Singing
- Listening to music
- Watching Basketball
Languages
English
Full Professional
Persian
Native or Bilingual
Arabic
Limited Working
Timeline
Seller
Stonica Group Inc
01.2022 - 06.2023
Online selling admin
Prestige4construction
03.2021 - 03.2022
Cashier
Spot exchange
08.2020 - 08.2021
Bachelor of Science - Biomedical Science
York University
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