Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mehdeep Gill

Mehdeep Gill

Toronto

Summary

Service-focused IT professional with progressive Azure, AWS infrastructure and customer service experience for 5+ years. Proven track record in designing, implementing, and optimizing robust cloud infrastructure solutions. Skilled in cloud management, system performance optimization, and ensuring security and compliance. Effective leader recognized for excellent interpersonal skills, sound judgment, and solid business acumen.

Overview

5
5
years of professional experience
3
3

Certifications

Work History

Senior System Engineer

ThoughtWire Corp
Toronto, ON
11.2022 - Current
  • Maintained all aspects of on-prem and Azure infrastructure : migration, deployment, configuration and management
  • Led security audits and assessments SOC II & ISO 27001, identified vulnerabilities, and implemented remediation plans, resulting in improved overall system security and reduced risk exposure
  • Implemented cost-saving initiatives to reduce cloud infrastructure costs 35% resulting in over $300,000 saved
  • Extensive experience managing Windows server management 2012/16/19, Linux systems(RHEL, Ubuntu, Centos 7/8/9), macOS
  • Responsible for implementing disaster recovery plans and procedures
  • Enhanced the Azure AD security by implementing Conditional Access, PIM and MFA policies

Cloud Operations Specialist (MSP)

ITMethods Inc
Toronto, ON
12.2021 - 11.2022
  • MSP experience: Orchestrated comprehensive management of the Atlassian Stack, including Jira and Confluence, along with Bitbucket, CloudBees, Jenkins, and Nexus for industry-leading clients like CIBC and Spotify, ensuring seamless operation of their critical DevOps tools.
  • Managed and administered AWS environments, overseeing EC2 instances, S3 storage, RDS databases, and other services. Monitored resource utilization and implemented optimizations to ensure high availability and performance.
  • Collaborated with security teams to enforce best practices in AWS security, configuring network ACLs, security groups, and IAM roles to ensure compliance and data protection.
  • Collaborated closely with high-profile customers to meticulously plan and execute upgrades, maintenance activities, new installations, migrations, and security patch deployments, aligning solutions with their unique business requirements and objectives.
  • Managed all aspects of OneLogin IAM and App Management and SOC II audit compliance

Technical Support Specialist

Thought Wire Corporation
Toronto, ON
01.2019 - 12.2021
  • Provided guidance on implementing security best practices in AWS and Azure, including configuring firewall rules, identity and access management (IAM), encryption, and compliance measures.
  • Managed Azure IaaS including virtualization (VM) , storage, backup, and VPN (P2S and S2S)
  • Implemented cloud resource management strategies, including rightsizing and reserved instances, optimizing resource allocation and reducing unnecessary expenses
  • Utilized scripting languages (Python, PowerShell) to automate routine tasks and streamline cloud operations, enhancing efficiency and reducing manual intervention.

Education

Advanced Diploma - Computer Engineering

Seneca College
Toronto, ON
01.2020

Skills

  • AWS: AWS CloudFormation, AWS DevOps, AWS S3, AWS DynamoDB, AWS RDS, AWS EC2, AWS VPC, AWS ELB/NLB/ALB, AWS Route 53, AWS CloudWatch, AWS IAM, AWS Cognito
  • Microsoft Azure: AKS, Azure DevOps, Azure Functions, Azure Logic Apps, Azure Migrate, Azure Resource Manager, Azure Security Center, Azure Site Recovery, Azure Firewall, Azure Active Directory (PIM, MFA, Conditional Access), AD Connect, DSC, Azure Backup and Disaster Recovery, Azure Runbooks, Azure Storage Accounts, Network Security Groups, Azure CLI, Role based access control, Azure Key Vaults, VPN (S2S, P2S), Billing Management
  • Operating Systems: Windows Server 2012/16/19, Linux, Red Hat Enterprise Linux, CentOS 7/8/9, Ubuntu, MacOS
  • Scripting and Programming: Bash, Powershell, Shell, Python, C#, SQL
  • Misc: IaC (Kubernetes, Docker, Terraform, GitLab, Jenkins), Orchestration(Cobbler, Ansible), GSuite, GitHub, Slack, MDM (Microsoft Intune, JAMF, Kandji - full cycle fleet management, configuration management, patch management), Microsoft (Office 365, Microsoft 365, Sharepoint, Teams, Exchange, OneDrive), Networking(Cisco Meraki, Firewall, Router Management, DHCP, DNS, TCP/IP, Switches, AP, VLAN/WLAN, Network Gateways), Agile(Scrum, Kanban), Atlassian (Confluence, JIRA, JIRA Service Management, Trello, Tempo, Opsgenie) , CRM (Salesforce, Hubspot), Zoom, Virtualization (VMware ESXi, VMware vSphere, VMware/Hyper-V, NAS, HA, Veeam), Penetration Testing, Vulnerability Testing, Observability (SIEM, Datadog, Dynatrace), Authentication protocols (SAML, LDAP, OAuth, B2C/B2B, SSO), API Integrations (Google, Salesforce, AWS, GitHub, Slack, JIRA)

Certification

Microsoft DevOps Engineer (Expert) - Exp - 06/2024

Microsoft Azure Administrator (Associate) Exp - 03/2024

Microsoft Azure Developer (Associate) - Exp - 06/2024

Timeline

Senior System Engineer

ThoughtWire Corp
11.2022 - Current

Cloud Operations Specialist (MSP)

ITMethods Inc
12.2021 - 11.2022

Technical Support Specialist

Thought Wire Corporation
01.2019 - 12.2021

Advanced Diploma - Computer Engineering

Seneca College
Mehdeep Gill