
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
• Operation and administrative
• Cash handling
• Train, monitor and reinforce food safety procedures to team members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready.
• Work with the Restaurant Management team to train, develop and communicate with team membership a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
• Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
• Follow up and ensure resolution of guest-related issues as needed by using interpersonal skills
• Professional attitude towards training (eg. how to handle emergency conditions, communications training)
• Maintain a positive, professional working relationships with residents, clients, and visitors.
• Ensure that the privacy, and confidentiality of information of residents, clients and staff information is maintained at all times.
• Conduct Access Control and Interior/Exterior Patrols
• Monitor security and building safety systems such as CCTV, Fire, Alarms and Access Control Systems
• Enforce Client rules, Trespass to Property Act and Municipal By-Laws
• Receive and store resident's parcels, issuing parking permits, provide access to and supervision of contractors on site
• Complete daily logs and reports as well as incident reports as required
• Conducting surveillance to detect and apprehend shoplifters
• Minimize the financial loss of retail items related to theft
• Write apprehension and prevention reports
• All the time maintain to follow policies and procedures
• Great skill in responding immediately to any emergency and co-ordinate response accordingly based on established procedures.
• Very comfortable in doing patrol interior and exterior industrial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates are secured
• Able to preform multiple patrols of the retail store
• Experience in monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Great in resolve conflict situations
• Monitor CCTV system
• Able to assist police or fire departments in cases of emergency
• courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Have Knowledge of relevant Federal, Provincial, Municipal laws and By-laws
• Great in communicating any concerns/issues with Operations Manager.
• Have experienced at the long term care homes(revera Baywood) and hospitals (st. Joseph dundas)
• Providing excellent guest experience through the delivery of exceptional products and service
• Using your attention to detail to ensure that our products and coffee are Always Fresh and Always Accurate
• Delivering consistent and outstanding service through a friendly attitude, attentive behavior and strong product knowledge