Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Meharvan Singh

Hamilton,ON

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Harveys Restaurant And Bar
Hamilton, ON
07.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Operation and administrative

• Cash handling

• Train, monitor and reinforce food safety procedures to team members.

• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.

• Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready.

• Work with the Restaurant Management team to train, develop and communicate with team membership a way that maximizes retention.

• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.

• Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.

• Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.

• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.

• Follow up and ensure resolution of guest-related issues as needed by using interpersonal skills

Front Security Concierge

Regal Security
Burlington, ON
08.2022 - 01.2023
  • Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
  • Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
  • Contributed to a safe living environment by enforcing community rules and regulations consistently.
  • Assisted in emergency situations, following established protocols and providing support to first responders.
  • "Hotel-style" front desk Concierge customer service and administrative tasks
  • Continuously build a professional reputation.
  • Provide support to Property Management, Contractors, and other property staff as required

• Professional attitude towards training (eg. how to handle emergency conditions, communications training)

• Maintain a positive, professional working relationships with residents, clients, and visitors.

• Ensure that the privacy, and confidentiality of information of residents, clients and staff information is maintained at all times.

• Conduct Access Control and Interior/Exterior Patrols

• Monitor security and building safety systems such as CCTV, Fire, Alarms and Access Control Systems

• Enforce Client rules, Trespass to Property Act and Municipal By-Laws

• Receive and store resident's parcels, issuing parking permits, provide access to and supervision of contractors on site

• Complete daily logs and reports as well as incident reports as required

Security Officer

G4S Security Solutions
Hamilton, ON
02.2021 - 09.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Conducting surveillance to detect and apprehend shoplifters

• Minimize the financial loss of retail items related to theft

• Write apprehension and prevention reports

• All the time maintain to follow policies and procedures

• Great skill in responding immediately to any emergency and co-ordinate response accordingly based on established procedures.

• Very comfortable in doing patrol interior and exterior industrial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates are secured

• Able to preform multiple patrols of the retail store

• Experience in monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

• Great in resolve conflict situations

• Monitor CCTV system

• Able to assist police or fire departments in cases of emergency

• courteous and cooperative with a high quality of customer service.

• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.

• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.

• Have Knowledge of relevant Federal, Provincial, Municipal laws and By-laws

• Great in communicating any concerns/issues with Operations Manager.

• Have experienced at the long term care homes(revera Baywood) and hospitals (st. Joseph dundas)

Team Member

Tim Hortons
Hamilton, ON
08.2020 - 03.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Accurately processing transactions including cash, debit, credit and gift cards

• Providing excellent guest experience through the delivery of exceptional products and service

• Using your attention to detail to ensure that our products and coffee are Always Fresh and Always Accurate

• Delivering consistent and outstanding service through a friendly attitude, attentive behavior and strong product knowledge

Education

Business - Business

St. Clair College of Applied Arts And Technology
Windsor, ON
04.2021

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Staff Discipline
  • Operations Management
  • Schedule development
  • Project Management
  • Policy Enforcement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Ontario Food Handler's Certificate
    November 2021 to Present
  • Driver's License
    April 2021 to March 2025
    G license
  • First Aid & CPR Level C
    October 2023 to Present
  • Red Cross first aid an cpr
    Workplace Hazardous Materials Information System (WHMIS)

Timeline

Supervisor

Harveys Restaurant And Bar
07.2023 - Current

Front Security Concierge

Regal Security
08.2022 - 01.2023

Security Officer

G4S Security Solutions
02.2021 - 09.2022

Team Member

Tim Hortons
08.2020 - 03.2021

Business - Business

St. Clair College of Applied Arts And Technology
Meharvan Singh